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Job opportunity
Manager, Product Management
Jacksonville, Florida; Atlanta, Georgia
Source: Intercontinental Exchange careers · View original posting
Employer job description
From Intercontinental Exchange's posting. “We” and “our” refer to the employer.
Responsibilities
- Owns product strategy and execution for the Servicing Vault domain — document storage, document audit, and related AI-driven capabilities
- Sets the overarching roadmap the team executes against; balances near-term delivery with long-term platform vision
- Define and own the Servicing Vault strategy, translating business goals into a multi-quarter product roadmap
- Drive requirements and prioritization for document storage architecture, retention/audit workflows, and compliance-driven features
- Identify and scope AI/automation opportunities within document audit and vault operations (e.g., anomaly detection, auto-classification, exception handling)
- Partner with engineering, compliance, and servicing operations to ensure vault capabilities meet regulatory and investor requirements
- Act as the primary product voice for Servicing Vault in client and internal leadership conversations
- Manage trade-offs across competing priorities and communicate roadmap changes clearly to stakeholders
- Knowledge and Experience
- 5+ years of product management experience within mortgage servicing
- Strong business acumen — able to connect vault/document capabilities to servicer economics, compliance risk, and operational efficiency
- Working knowledge of document management, audit trails, or regulatory storage requirements in a servicing or lending context
- Experience shaping strategy (not just executing a backlog) — has owned a roadmap from vision through delivery
- Comfortable partnering with engineering on AI/ML-adjacent features, even without a technical background
- Preferred Knowledge and Experience
- Familiarity with MSP or comparable servicing platforms
- Exposure to compliance/audit frameworks (investor, agency, or regulatory)
- Prior experience introducing AI-driven functionality into a legacy operational workflow
- Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Listing check
- Employer posted
- · 15 days ago
- Status
- Listed as a current opening
- Apply goes to
- careers.ice.com, the employer's own site
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