Co-op, Crew Technology (Summer 2027)

How you'll help us Keep Climbing (overview & key responsibilities)

As a Crew Technology Co-Op

, you will support the Crew Technology team in driving operational efficiency, technology improvements, and cross-functional initiatives that help modernize how we support our people and operation. You’ll gain hands-on experience working across a variety of focus areas, which may include

Crew Experience, strategy, product, operations support, or business process improvement

, depending on business needs and team priorities.

In this role, you’ll work alongside team members across business and technology functions to help move initiatives forward, solve problems, and support day-to-day execution.

Key Responsibilities:

• Assist with project coordination and support the delivery of Crew Technology initiatives, including documentation, planning, testing, implementation, and follow-up activities
• Help gather, organize, and clarify information needed to support technology and business initiatives across the Crew Technology team
• Partner with cross-functional stakeholders to support problem-solving, process improvements, and execution of key deliverables
• Contribute to the development and improvement of business processes by identifying opportunities for efficiency, consistency, and automation
• Collect, analyze, and interpret data to support team objectives, project work, and decision-making
• Prepare clear and concise reports, presentations, summaries, and visualizations to communicate insights and updates to stakeholders at various levels
• Support knowledge management and team documentation, including process guides, reference materials, and shared content
• Participate in meetings, capture key takeaways, and help track action items, progress, and next steps
• Apply analytical thinking and problem-solving skills to support a range of technical and business-focused assignments
• Promote safety-conscious behaviors in all operational processes and procedures

What you need to succeed (minimum qualifications)

The Co-op position requires a candidate to be enrolled as an undergraduate (sophomore or above) that has successfully completed a minimum of 30 semester hours.

Must have a minimum 2.5 GPA and be able to maintain the minimum GPA.

Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational and professional work experience to prepare you for the workforce.

This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters.

Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the schedule below:

• Summer 2027 - 1st rotation
• Spring 2028 - 2nd rotation
• Fall 2028 - 3rd rotation
• Strong organizational, project management, and personal management skills
• Robust verbal and written communication skills at all levels
• Ability to work well in teams
• Currently must be enrolled full-time and pursuing a bachelor’s degree in a related field
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States
• Currently pursuing a Bachelor’s degree in Business, Technology, Engineering, or a related field
• Strong knowledge of Microsoft Office products
• Self-sufficient and able to complete assignments with minimal supervision
• Detail-oriented and able to perform well under pressure
• Eager to accept responsibility and contribute to meaningful work
• Flexible and adaptable in a fast-paced environment
• Professional demeanor when interacting with all levels of the organization
• Able to work with and safeguard confidential and sensitive information

What will give you a competitive edge (preferred qualifications)

• Interest in airline operations, technology, product, strategy, or process improvement
• Experience with data analysis, reporting, or visualization tools (for example, Excel, Power BI, or Tableau)
• Demonstrated analytical thinking, curiosity, and creative problem-solving
• Experience working in cross-functional teams or supporting business or technology-related projects