Marketing Account Manager

• Marketing Account Manager (Email Marketing, Client Success & Campaign Operations)
• Position Type: Full-Time, Remote
• Working Hours: U.S. Business Hours

About the Role

We’re hiring a proactive and highly organized Marketing Account Manager to manage client relationships and oversee the execution of marketing initiatives across multiple high-level accounts.

In this role, you’ll act as the primary point of contact for clients — ensuring communication stays clear, campaigns stay organized, and deliverables move forward efficiently.

You’ll work directly with leadership while coordinating:

• Email marketing campaigns
• Client communication
• Website updates

SEO support

Reporting & analytics

Workflow management

This role is ideal for someone who thrives in fast-paced agency-style environments, enjoys managing relationships, and can keep multiple moving parts organized without dropping details.

What You’ll Own

Client Relationship Management

Serve as the main point of contact for client accounts

Manage communication through:

Email

Slack

WhatsApp

• Zoom/video calls
• Lead recurring client meetings and strategy check-ins
• Maintain strong relationships with executive-level stakeholders
• Ensure clients feel informed, supported, and confident in delivery progress
• Email Marketing Campaigns

Build and manage campaigns using:

Mailchimp

HubSpot

Klaviyo (nice to have)

Write and edit:

Email copy

Subject lines

Campaign messaging

Manage:

Audience segmentation

Scheduling

Campaign launches

Monitor:

Open rates

• Click-through rates
• Engagement metrics
• Share performance insights and recommendations with clients
• Website & Content Management

Update and manage website content using:

WordPress

CMS platforms

Ensure websites remain:

Accurate

Updated

• Aligned with campaigns and branding
• Coordinate content and landing page updates when needed
• SEO & Performance Support

Conduct SEO audits and keyword research using:

Ahrefs

Semrush

• Monitor keyword rankings and website performance improvements
• Support optimization efforts for visibility and traffic growth
• Reporting & Analytics

Analyze marketing performance using:

Google Analytics (GA4)

Campaign reporting tools

Translate marketing data into:

Clear reports

• Actionable insights
• Client-friendly summaries
• Track campaign performance and account health consistently
• Workflow & Project Coordination

Coordinate tasks across:

Leadership

Clients

Internal marketing teams

Convert feedback into clear action items and priorities

Ensure projects remain:

Organized

On schedule

• Moving forward efficiently
• Maintain visibility into deliverables and deadlines
• AI & Productivity Tools

Use tools like:

ChatGPT

Claude

AI writing and research tools

Improve workflow efficiency for:

Research

Reporting

Campaign content

Communication

Required Experience & Skills

Experience

3+ years of experience in:

• Marketing account management
• Client-facing marketing roles
• Agency account management

Core Skills

Strong experience with:

Mailchimp

WordPress

• Ahrefs or Semrush
• Google Analytics (GA4)
• Strong written and verbal English communication skills
• Excellent organization and project management ability
• Comfortable managing multiple accounts and priorities simultaneously
• Experience working with executive-level or high-profile clients preferred

Comfortable using:

Google Workspace

Slack

Messaging and collaboration tools

Nice to Have

Experience with:

HubSpot

Klaviyo

Canva

Adobe Express

Familiarity with:

Google Ads

Meta Ads

Paid media coordination

What Makes You a Great Fit

• Strong communicator and relationship-builder
• Highly organized with excellent follow-through
• Proactive and solutions-focused
• Comfortable working independently in remote environments
• Able to balance client expectations with operational execution
• Detail-oriented while managing multiple campaigns and accounts

What a Typical Day Looks Like

• Responding to client messages and coordinating priorities
• Hosting or preparing for client meetings
• Launching or optimizing email marketing campaigns
• Updating website content in WordPress
• Reviewing SEO performance and analytics data
• Preparing reports and campaign summaries
• Coordinating internal tasks to ensure deliverables stay on track

In short: You ensure marketing campaigns stay organized, clients stay informed, and execution stays aligned with deadlines and performance goals.

• Key Success Metrics (KPIs)
• Client satisfaction and retention
• Timely completion of campaigns and deliverables
• Email engagement performance (open/click rates)
• Accuracy and organization across client accounts
• Quality of reporting and actionable insights
• Strong communication and responsiveness
• Why This Role Stands Out
• Direct ownership of client relationships and marketing execution
• Opportunity to work closely with leadership and executive-level clients

Exposure to:

Email marketing

SEO

Analytics

• Content management
• Campaign coordination
• Remote flexibility with fast-moving marketing environments
• Opportunity to grow into senior client success or marketing leadership roles
• Interview Process
• Initial Phone Screen
• Video Interview with Pavago Recruiter
• Client Interview
• Offer & Onboarding

Apply Now

If you:

• Enjoy managing client relationships
• Thrive in organized, fast-moving marketing environments
• Love balancing communication, campaigns, and coordination
• Want a role with ownership and growth potential

This role is a strong fit for you.