Luxury Watch Sales Associate - Horologio

About the role

Join Horologio, a multi-brand luxury watch boutique representing more than 15 Swiss watchmakers. As a Sales Associate, you will guide clients through our collections, achieve individual sales goals and build lasting relationships through thoughtful service and product expertise.

Horologio is part of LV Luxury Jewelers, a family-owned Las Vegas luxury watch and jewelry retailer. This role suits a relationship-driven sales professional with a passion for fine timepieces and disciplined client follow-up.

What you will do

• Deliver a personalized client experience from the first greeting through post-sale follow-up.
• Build and grow a client book, documenting preferences and interactions accurately in CRM.
• Use consultative selling to recommend timepieces across multiple brands and achieve sales goals.
• Conduct consistent outreach and follow-up to develop long-term client relationships.
• Explain brand heritage, craftsmanship, collections and technical features with confidence.
• Keep product knowledge current as new collections and timepieces arrive.
• Accurately process sales, special orders, deposits and service transactions.
• Maintain professional presentation, showcase standards and an organized sales floor.
• Collaborate with colleagues and leadership to achieve boutique goals.

Requirements

• Required
• At least two years of sales experience in luxury retail or high-end client-facing environments.
• Demonstrated ability to build client relationships and meet or exceed sales targets.
• Strong communication, presentation and interpersonal skills.
• Confidence using CRM and POS systems.
• Availability to work a flexible schedule, including weekends and holidays.
• Preferred
• Experience selling luxury watches, fine jewelry or premium consumer goods.
• Knowledge of Swiss watchmaking or horology.
• Experience in a multi-brand luxury environment.