Sales Operations Specialist

Aristocrat is on a mission to build world-class entertainment experiences that captivate and encourage millions globally. As a Sales Operations Specialist, your role is pivotal in driving the efficiency and effectiveness of our sales force through sophisticated data insights and optimized processes.

What You'll Do

• Direct and fine-tune CRM tools (e.g., Salesforce) to secure accurate data, reporting, and forecasting.
• Develop and refine sales workflows to improve efficiency and reduce bottlenecks.
• Support implementation, training, and adoption of sales tools and technology.
• Support deal desk activities by reviewing contracts, pricing, and promotion requests, and compliance requirements.
• Maintain sales enablement tools, dashboards, and documentation to improve team efficiency.
• Build and maintain operational dashboards and reports to ensure data accuracy and identify areas of improvement for sales execution.
• Analyze performance data and provide insights and recommendations to the sales team to address gaps in the pipeline and forecast accuracy.
• Track metrics to measure the efficiency of sales initiatives and campaigns.
• Ensure lead qualification and management, from the handoff of marketing and commercial strategy to sales follow-up.
• Provide customer insights and feedback to advise product, marketing, and sales strategies.
• Act as a point of contact for customers and prospects, ensuring timely and professional responses.
• Partner with marketing to ensure effective lead follow-up and campaign tracking.

What We're Looking For

• Bachelor’s degree in business, marketing, or equivalent experience preferred.
• 2+ years of experience in sales operations, or a similar role.
• Experience with CRM platforms (such as Salesforce, HubSpot) and Microsoft Office Suite.
• Strong communication skills enabling the establishment of rapport with clients and collaboration with internal teams.
• An analytical approach with the ability to interpret sales data and generate actionable insights.
• Diligent with a focus on accuracy and data integrity.
• Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment.
• Knowledge of sales processes and guidelines.
• Experience with sales forecasting and pipeline management preferred.
• Ability to adapt to changing priorities and thrive in a dynamic and evolving organization.
• This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.