Project Manager, Load Flexibility

Who We Are

Clean Power Alliance (CPA) is Southern California’s locally operated not-for-profit default electricity provider for 38 communities within Los Angeles and Ventura counties and the 4th largest electricity provider in the State of California. We provide clean renewable energy at competitive rates to over three million residents and businesses through approximately one million customer accounts.

What You’ll Do

• CPA is seeking a detail-oriented and highly motivated professional to join CPA’s Customer Programs team. The Project Manager, Load Flexibility will oversee key aspects of program implementation and delivery, including coordinating program enrollment, monitoring project progress, implementing program enhancements, coordinating with implementation vendors, and managing stakeholder communications. Initially, this role will focus on the EV Smart Charge and Power Response Non-Residential programs, but may expand to support other load flexibility programs and initiatives as needed. This role will provide cross-program coordination for day-to-day activities related to the portfolio of load flexibility programs to help ensure alignment and consistency. This includes optimization and streamlining of event and load modification strategies, and communication with vendors and customers.
• Who You’ll Work With The Project Manager, Load Flexibility reports to the Senior Manager, Load Flexibility and Program Operations within the Customer Programs team. In this role, you will collaborate cross-functionally with teams including but not limited to Customer Programs, Customer Care, Regulatory Affairs, Government Affairs, Strategic Accounts, Load Forecasting, and Communications and Marketing to support program implementation and advance CPA’s clean energy initiatives.
• Commitment to Diversity
• At CPA, we value diversity and are committed to creating an inclusive environment for all employees. We represent a diverse customer base and intend to hire employees that reflect our communities. Clean Power Alliance provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
• Culture
• CPA fosters a culture of open communication, responsibility, intellectual curiosity, and exceptional judgment. As a small team that has quickly built the largest Community Choice Aggregation program in the country, high levels of trust, collaboration, and mission alignment are key factors in success. We value fact-based creativity in our work, accountability with our stakeholders, and promote ethical engagement and diversity with our brand.

Requirements

• Proficient with Microsoft Office Suite
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to fully own tasks and processes with minimal oversight.
• Ability to handle multiple priorities to meet deadlines and escalate key issues.
• Proven experience with interpreting data, developing implementation plans, and presenting solutions.
• Excellent verbal and written communication skills. Comfortable presenting to senior leaders/officials and in public settings.
• Excellent organizational, scheduling, time management skills and attention to detail.
• Experience using data visualization tools and software to present and analyze data (i.e., Tableau, Power BI).
• Duties and Responsibilities
• Project Management: Lead the administration of load flexibility program enrollment processes, oversee project invoicing and tracking of deliverables, and coordinate project reporting. Manage program tracking systems and reporting related to performance metrics, budgets, contractor scopes of work, and deliverables to ensure compliance and timely achievement of program goals. Develop and refine operational processes, manage customer survey efforts, analyze stakeholder and customer feedback, and implement improvements to enhance program performance and efficiency.
• Stakeholder Engagement: Manage relationships with customers, member agencies, vendors, and key stakeholders to support successful program implementation. Coordinate program activities across internal teams and external partners, facilitating communication and resolving operational issues as they arise. Prepare and present program updates, budget summaries, and program design recommendations to internal leadership and partners.
• Subject Matter Expertise: Track industry best practices and emerging market trends to inform the development and implementation of load flexibility programs, including but not limited to Power Response and EV Smart Charge. Identify opportunities to enhance program offerings and contribute to program planning by developing project plans, timelines, and implementation strategies for new and ongoing initiatives.
• Strategic Analysis: Oversee the tracking and evaluation of program performance metrics. Develop and maintain reports, dashboards, and analyses that provide operational insights and recommendations to support program improvements. Analyze program outcomes and operational data to inform program improvements and support decision-making related to implementation activities and program effectiveness.
• Data Analytics: Manage the collection, analysis, and communication of project data to support program oversight and strategic planning. Collaborate with internal teams and external partners to develop data collection approaches and reporting frameworks that support program management, including Board and Committee reporting, internal program updates, and decision making.
• Marketing and Customer Acquisition: Collaborate with marketing and community outreach teams to develop and implement strategies that support customer recruitment and participation in CPA programs. Contribute to the development of outreach materials and messaging targeted to key audiences to increase program awareness and participation.
• Other duties as assigned.
• Successful Candidates Must Demonstrate the Following Abilities: Demonstrate good judgment and integrity.
• High attention to detail with strong organizational skills.
• Communicate effectively, orally, and in writing; and the ability to translate complex technical information into non-technical language.
• Have a strong work ethic and be comfortable taking initiative/working in a fast-paced environment.
• Work well on diverse teams and be highly collaborative.
• Must be able to work at a desk and on a computer for prolonged periods.
• Strong understanding of EV managed charging, smart thermostats, solar, home batteries, and other flexible load solutions is preferred.
• Specific experience in CCA or utility program/project implementation, knowledge of resiliency and grid management, electrification, and/or local energy procurement is preferred.

Qualifications

• Candidates must have a bachelor’s degree in a related field and a minimum of 3 years of work experience working on programs and initiatives to advance load flexibility, such as demand response, distributed energy resources (DERs), virtual power plants (VPPs), and/or EV managed charging.
• Work Location

This position is eligible for either Hybrid or Remote options. The Hybrid option requires attendance in our Downtown Los Angeles office on a full-time basis 2- 3 days per week on days determined by CPA, with work location on the remaining days either in office or remote. This includes a transportation allowance.

The Remote option requires you to be available to attend full-time in office days and/or field events within Los Angeles and Ventura Counties in accordance with the needs of the company that may start as early as 8:30am at least 2 days per week. The Remote & Hybrid options require full-time in-person attendance at organization or team-wide events 3 times per year for 3-5 days per event. All staff are required to work during CPA’s office hours Monday-Friday 8:30am-5:30pm PST.