Assistant Community Manager

Luxury property in DC looking for strong AM to round out their team. 400+ units with retail space. Great growing Real Estate firm.

As an Assistant Community Manager - Multifamily, you will support the Community Manager in overseeing the financial and operational performance of the community. This role is focused on keeping day-to-day operations running smoothly, maintaining accurate financial records, supporting residents, and helping ensure a high standard of service across the property.

Responsibilities

• Support the financial operations of the community by collecting and posting rent, fees, and other payments; preparing deposits; reconciling accounts; and assisting with month-end close and financial reporting
• Review resident files and account records, communicate regarding outstanding balances, support delinquency collection efforts, and enforce lease terms to help maximize revenue
• Support eviction proceedings by following required notice processes and representing the community in hearings as needed
• Review and submit vendor, contractor, and service-provider invoices by reconciling completed work or purchased goods
• Process resident move-outs by reviewing lease terms and notice requirements
• Promote resident satisfaction and retention by responding to questions, complaints, and service requests in a timely manner
• Act as the on-site supervisor in the absence of the Community Manager by organizing daily work and coordinating maintenance and make-ready tasks
• Assist with owner communications by conducting tours, sharing community performance updates, and responding to requests as needed

Requirements

• Minimum Requirements
• High school diploma or equivalent
• 2+ years of property management or related industry experience
• Available to work weekends and holidays
• Available to work overtime as needed
• Experience as an Assistant Manager on larger properties (over 300 units)
• Experience with Entrada is a plus.