Senior Analyst Relations Manager

About Glean:

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time.

The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the Role

Glean is looking for an experienced Senior Analyst Relations Manager to own our industry analyst relations program. Reporting to the Director of Communications, you'll be the primary driver of how Glean engages with the research and advisory firms that increasingly shape enterprise AI buying decisions — including Gartner, Forrester, IDC, 451 Research/S&P Global, and emerging firms covering the AI and enterprise search markets.

You'll manage Glean's participation in major evaluations like the Gartner Magic Quadrant, Forrester Wave, and IDC MarketScape; run the day-to-day briefing and inquiry calendar; and build durable, trusted relationships with the analysts who cover Glean. This is a hands-on, highly cross-functional role for someone who thrives on ownership, organization, and translating product substance into a sharp external narrative.

You Will:

• Schedule, prepare, and run analyst briefings, inquiries, and advisory engagements with top-tier and emerging research firms (Gartner, Forrester, IDC, 451 Research/S&P Global, Everest Group, Omdia, Futurum, and others).
• Lead Glean's participation in major industry evaluations — including Gartner Magic Quadrants, Forrester Waves, and IDC MarketScapes — managing RFI/questionnaire responses, coordinating input across Product, Product Marketing, and executives, and fact-checking draft analyst profiles before publication.
• Identify and prepare the right internal spokesperson for each engagement (executive overview, product deep-dive/demo, or technical briefing), and own supporting briefing materials and talk tracks.
• Build and execute AR plans tied to major launches and company moments, including analyst objectives, target lists, briefing cadence, and success metrics.
• Manage analyst firm subscriptions and contracts (seats, renewals, access tiers), serving as Glean's primary point of contact for Gartner, IDC, and other research-firm account teams.
• Serve as the face of Glean to the analyst community — managing relationships proactively, ensuring smooth handoffs during internal personnel transitions, and responding promptly to inbound analyst requests.
• Conduct ongoing research on the analyst and competitive landscape to keep target analyst lists and firm coverage maps current.
• Coordinate analyst participation and logistics at major company and industry events (e.g., Glean:GO, AWS re:Invent, Google Cloud Next), including invite lists and on-site hosting.
• Draft and distribute analyst-facing communications, including newsletters, product announcement updates, and briefing recaps.
• Track and report on AR program outcomes — report mentions, positioning, and briefing/inquiry volume — to Product Marketing and Communications leadership.

About You:

6+ years of experience in analyst relations, ideally within B2B SaaS or enterprise technology/AI.

Bachelor's degree in Communications, Marketing, Business, or a related field

Proven track record managing end-to-end participation in major analyst evaluations (Gartner Magic Quadrant, Forrester Wave, IDC MarketScape, or equivalent).

Existing familiarity with — or a demonstrated ability to quickly build relationships with — analysts at Gartner, Forrester, IDC, 451 Research/S&P Global, and emerging research firms.

Excellent written and verbal communication skills, with the ability to translate complex product and technical capabilities into clear, compelling narratives for analyst audiences.

Highly organized program/project manager who can juggle multiple deadline-driven submission cycles, briefing calendars, and cross-functional stakeholders without dropping details.

Comfortable prepping and coaching executives and other spokespeople for high-stakes analyst conversations.

A proactive, low-ego operator who can run a program independently while partnering closely with Product Marketing, Communications, Product, and executive stakeholders

Location:

This role is hybrid (4 days a week in our Mountain View or San Francisco office).

Occasional travel required for in-person analyst meetings, briefings, and industry events (e.g., Gartner Symposium, major conferences).

AI-First Mindset at Glean:

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work.

As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role.

Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.

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