Academic Success Coach II

Job Title

Academic Success Coach II

Agency

Texas A&M University - Kingsville

Department

Special Programs

Proposed Minimum Salary

Commensurate

Job Location

Kingsville, Texas

Job Type

Staff

Job Description

About Texas A&M University–Kingsville

Texas A&M University–Kingsville (TAMUK), the oldest institution of higher learning in South Texas and a proud member of the Texas A&M University System, stands as the region’s premier university. TAMUK offers the widest range of academic programs and degrees in South Texas, provides exceptional learning and residential facilities, conducts impactful research, awards substantial scholarships, and has awarded more than 80,000 degrees in the institution’s 100-year history.

The university is recognized for its unwavering commitment to student success, meaningful research, and deep community engagement. With a welcoming campus culture and strong regional partnerships, TAMUK offers faculty and staff a unique opportunity to make a lasting difference in the lives of students and the broader South Texas region.

Location:  The University is located in historic Kingsville, a friendly, safe city of 25,000 that is the home of the legendary King Ranch. Corpus Christi and its beaches are just 40 miles to the northeast, and the border with Mexico is 120 miles to the south at Brownsville or 119 miles to the west at Laredo.

For more information, click here .

Position Overview

The Academic Success Coach II is a full-time, grant-funded position responsible for supporting participants in developing the skills and motivation necessary to complete a secondary education and post-secondary education. Under supervision, the position manages a caseload of program participants, providing academic, college, career, and financial aid assistance. The role emphasizes individualized, student-centered planning, and coordination of program activities such as workshops, resource fairs, and summer components.

This position contributes directly to provide adults who are out of school with information and services to return to a secondary or post-secondary education.

Essential Duties and Responsibilities

Student Advising, Academic Support, and Case Management

Creates purposeful interactions between students and academic institutions to develop individualized, student-centered educational plans.

Assesses academic and supportive needs of participants to promote student success.

Provides goal-oriented advising prior to or during the first year to foster informed choices in students’ educational planning. Suggests and directs access of university resources relevant to career investigation.

Assists students in understanding academic studies, curriculum requirements, and the relationship between majors and careers.

Assists students in establishing goals for high levels of engagement towards academic progress and success.

Travels to target counties to meet with participants regarding academic progress, college readiness, and career preparation.

Maintains student records and ensures accurate documentation.

Implements early intervention strategies, including follow-up support for at-risk students.

College, Career, and Financial Aid Advising

Provides goal-oriented advising prior to and throughout secondary and post – secondary education to support informed educational decision-making.

Provides guidance and completion assistance with college admissions, financial aid, scholarship requirements, and other funding options.

Promotes and directs students to resources for career exploration and planning.

Communicates academic policies and procedures, including probation, suspension, course withdrawal, and satisfactory academic progress requirements.

Program Coordination, Recruitment, and Outreach

Identifies, recruits, and interviews program participants.

Reviews applications and ensures completeness and accuracy of required documentation.

Coordinates and participates in recruitment events at designated target counties.

Assists in planning and coordinating workshops, resource fairs and summer components.

Collaborates with Community Partners to prepare participants for program activities.

Coordinates and participates in field trips, college visits, career industry activities and opportunities to enhance student development.

Administrative, Data Management, and Reporting

Maintains accurate program records, documentation, and reports in compliance with grant requirements.

Enters participant data and tracks outcomes in the Blumen data base system to support annual performance reporting and program objectives.

Submits travel requests and reconciles expenditures using the Emburse system.

Ensures data accuracy, integrity, and compliance with federal and institutional guidelines.

Supervision and Staff Support

Assists the Student Engagement Coordinator to supervise, train, and evaluate student workers, and part-time staff.

Provides guidance and oversight to ensure quality service delivery, student support, and program compliance.

Other Duties

The above represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Required Qualifications

Education – Bachelor’s degree in an applicable field or equivalent combination of education and experience.

Experience – Two years of related experience in student support services, advising, or educational programs.

Preferred Qualifications

• Bachelor’s degree in education, psychology, or related field from an accredited college/university
• Experience working in a TRIO federal program or similar program
• Experience providing case management services
• Experience advising students on college admissions and financial aid processes
• Knowledge, Skills, and Abilities
• Strong interpersonal, organizational, and communication skills, including the ability to effectively communicate both orally and in writing and deliver presentations
• Ability to positively and professionally interact with students, staff, and diverse groups of various sizes
• Ability to multitask, work cooperatively with others, and manage multiple responsibilities effectively
• Knowledge of word processing, spreadsheet, database, and general office/instructional software applications
• Ability to provide academic advising, student support services, and facilitate student learning and engagement
• Knowledge of college admissions, financial aid processes, and student support resources
• Knowledge of instructional methods and strategies for teaching individuals and groups, including active listening techniques
• Ability to assess student needs and develop individualized educational plans
• Ability to facilitate and adapt instructional content to meet diverse learning needs
• Ability to maintain accurate records, documentation, and data reporting systems
• Strong critical thinking skills, including the ability to comprehend, analyze, and apply information using inductive and deductive reasoning
• Other Requirements
• Physical Requirements
• Ability to move light materials such as program supplies and instructional resources
• Ability to travel to community partner sites, schools, events, and program activities in respective target counties
• Ability to work in office and educational settings, including extended periods of sitting, standing, and presenting
• Other Requirements and Factors
• This position is security sensitive
• This position will require export-control authorization prior to starting employment
• This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules, and procedures
• All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements
• This position may require up to 65% or more travel
• This position may direct and/or evaluate the work of others such as student workers
• This position may require work beyond normal office hours and/or weekends
• This position may require travel for recruitment and program activities
• This position is funded by grant funding and is contingent upon continuation of funding and satisfactory job performance
• Why Join the Javelina Nation?
• Texas A&M University–Kingsville offers a supportive, mission-driven culture focused on excellence in teaching, research, and service. All employees enjoy:
• A welcoming campus community
• Opportunities for professional development
• Competitive benefits through the Texas A&M University System
• A rewarding experience of helping students achieve their academic and career goals
• Shared Values: TAMUK employees uphold the Shared Values of Care, Integrity, Pride, Innovation, and Excellence, which form the foundation of the University’s culture and guide its strategic plan. More information on TAMUK’s Strategic Plan and Shared Values can be found here .
• 4DX : TAMUK employees actively engage in Franklin Covey’s 4 Disciplines of Execution (4DX) activities within their departments. TAMUK utilizes 4DX as the framework for pursuing strategic goals by creating a culture of high performance. This requires participation from all faculty and staff. More information on 4DX can be found here .
• Caring Campus:  TAMUK employees embody the Institute for Evidence Based Change’s Caring Campus mindset, maintaining a collegial and caring attitude towards students and each other to foster student engagement and a positive, collaborative work environment. More information on Caring Campus can be found here .