TikTok Live Community Manager

SCHEDULE & PAY

Full-time: 40 hours per week (FLEXIBLE HOURS! Part-time schedule also available!)

$30–$40/hr with monthly and quarterly performance bonuses

Paid every other Friday, W2 employee, benefits at 30 hr/week, growth opportunities!

WHO WE ARE Check out what we do here: https://www.loom.com/share/938342f2bc154ef38a7b44fb26ad2c8b

We're an award-winning TikTok Live shopping agency and studio producing high-production, high-conversion live shopping shows for top consumer brands. As our brand partners expand their live schedules and new brands come on board, we're opening a limited number of Community Managers to power the shows behind the scenes.

We operate brands' TikTok Live channels end to end, from storefront strategy to live execution, and our Community Managers are at the core of that system. Once trained, you are our lives' Co-Host Producers and become a trusted part of our live production team, running the tools and the room while the Host stays on camera in front of thousands of live viewers. These are professional, sales-driven, high-production shows where focus, timing, and judgment directly impact performance.

THE ROLE

As a Livestream Co-Host Producer, you run the operational side of every live shopping show. You'll manage the live chat, pinned products, flash deals, sound effects, digital camera, and backend tools in real time, while working closely with an on-camera Host who leads the show.

You're the official behind-the-scenes Co-Host. You'll be mic'd and will engage with the audience off camera and through the comments, keeping the energy high and the room moving. Your focus, timing, and quick judgment are what keep the show running and converting. This role is ideal for someone reliable, detail-oriented, and quick on their feet. You don't need prior live commerce experience, we train you, but you do need focus, professionalism, and a willingness to learn.

Those who succeed here take ownership, treat every live like a real show, take feedback seriously, and continuously improve.

WHAT YOU'LL DO

• Run TikTok Live backend tools during live shopping shows
• Manage live chat, answer questions, and moderate comments
• Pin products and switch featured items in real time
• Launch flash sales, coupons, and limited-time deals
• Trigger sound effects and engagement tools
• Monitor live performance and adjust pacing mid-show
• Send cues and reminders to the Host during the stream
• Play off the Host as Co-Host to keep the energy flowing and high
• Keep the show running smoothly while adapting to audience behavior

HOW YOU'LL WORK

• Partner 1-on-1 with a Live Stream Host for every show
• Handle all technical and operational tools so the Host stays on camera
• Collaborate with Account Managers and Brand Guardians to align with brand goals
• Perform in a fast-paced, collaborative studio environment

WHAT WE'RE LOOKING FOR

• Strong attention to detail and ability to multitask
• Comfort learning and using live software tools and dashboards
• Clear communication and calm decision-making under pressure
• Sales-oriented mindset and interest in performance results
• Professionalism and reliability for scheduled shows
• Availability for evening and weekend livestreams
• No prior experience required in live streaming, eCommerce, gaming streams, or event production, we train the right people
• Tech-savvy necessary, able to pass technical skill assessment (excel/spreadsheets)
• NICE TO HAVE
• Mixcraft
• OBS
• TTLS (TikTok Live Studio)
• We provide training if you do not have previous experience
• WHY THIS ROLE
• Be at the core of major consumer brands' shows on TikTok Live
• Build real skills in live production, on-mic engagement, and eCommerce
• Work in a fast-growing live commerce industry
• Grow into senior ops, training, or studio operations management roles
• Join a fun, high-energy team building something new with direct support from TikTok leadership!
• Equal Employment Opportunity
• The Geeky Greens welcomes and values what makes everyone unique. We are proud to be an equal opportunity and affirmative action employer committed to building a workplace free from unlawful discrimination and harassment.
• All hiring decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristics, or any other characteristic protected by applicable federal, state, or local law. We recruit, employ, train, and promote with this commitment at the forefront of everything we do.
• Reasonable Accommodation

We are committed to providing reasonable accommodations to qualified individuals with disabilities and to applicants and employees as required by applicable law. Applicants who require a reasonable accommodation during the hiring process are encouraged to let us know.

Fair Chance Hiring

The Geeky Greens will consider qualified applicants with criminal histories in accordance with the California Fair Chance Act and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, as applicable.

Job Description Disclaimer

This job description is intended to describe the general nature and level of work performed in this position and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Responsibilities and business needs may evolve over time, and reasonable changes may be made consistent with applicable law.