Compliancy Specialist III, Credential Support

About the Role

Learners in advanced courses like BSN366 and BSN395 need their credentials to stay current for a whole semester or longer. As our Compliance Specialist III, Credential Support, you will oversee compliance for these learners. You will handle the most complex cases, where timelines are longer, Experiential Learning (EL) placement matters more, and learner populations are larger. You will solve problems, guide learners strategically, and work closely with Supervisors to resolve escalated cases.

What You'll Do

• Oversee compliance for learners in advanced-level courses that require long-term credential maintenance, such as a 4-month course.
• Monitor compliance risks and step in early so learners stay ready for the long haul.
• Guide learners through complex credentialing requirements, such as multi-step background checks, recurring drug screenings, and layered immunization updates.
• Lead mass communication campaigns so learners meet ongoing deadlines and stay compliant throughout extended courses.
• Manage escalations and work with Supervisors to resolve high-risk cases.
• Mentor Specialists I and II by sharing best practices and supporting consistent workflows.
• Help develop process improvements for tracking long-term compliance across large learner populations.

What You Bring

Minimum qualifications

• At least 4 years of compliance, credentialing, or educational support experience.
• Strong knowledge of credentialing systems and extended compliance requirements.
• Excellent critical thinking and time management skills.
• A demonstrated ability to manage large learner populations with high compliance complexity.

Preferred qualifications

• A bachelor's degree from an accredited institution.
• Proficiency with Microsoft Office products.
• Why Nightingale
• Nightingale is more than an organization. We are a high-impact community, and both parts matter equally. Our Core 7 Framework guides why we exist, how we work, and what impact we want to create. In this role, you help learners stay on track so they can become the skilled, available, and representative healthcare workforce our communities need. You will work alongside collaborators who share a purpose of Better World through Better Humanity and Better Health
• All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.
• Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer.
• Our Mission
• (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.
• At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.
• The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!
• Employment is contingent upon successful completion of a background check and drug screen.