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Job opportunity
Cloud Support Engineer
Infinite pl
Riyadh
Source: Infinite pl careers · View original posting
Employer job description
From Infinite pl's posting. “We” and “our” refer to the employer.
Infinite pl is a digital-led tech firm driven to become a digital logistics pioneer by harnessing the power of people, data, and platforms. We are enabled through in-house, external, network, and investment capabilities that we utilize to orchestrate and build innovative platforms tackling complex problems within logistics and adjacent sectors.
Infinite pl
’s mission is nothing short of a logistics revolution! We're here to enrich the experiences of governments, businesses, and residents around the world through cutting-edge digital solutions.
We're not just players; we're game-changers.
Role Overview:: We are looking for a Cloud Support Engineer to provide day-to-day operational support, monitoring, and troubleshooting of GCP infrastructure supporting production services. The role ensures cloud services remain available, secure, properly configured, and recoverable.
Key Responsibilities:: • Monitor and support GCP production infrastructure, including Compute Engine, Cloud Storage, IAM, VPC, load balancers, and related services.
- Perform daily health checks across cloud infrastructure.
- Investigate infrastructure-related incidents and service degradation.
- Troubleshoot connectivity, VM, storage, IAM, firewall, networking, and resource-utilization issues.
- Review GCP Cloud Logging and Cloud Monitoring alerts and logs.
- Execute approved operational runbooks and recovery procedures.
- Support incident resolution and participate in root-cause analysis.
- Coordinate with application, database, network, security, and cloud engineering teams during incidents.
- Support backup, recovery, capacity, and availability activities.
- Maintain infrastructure operational documentation and troubleshooting procedures.
- Escalate defects or infrastructure changes requiring engineering intervention.
- Support production changes and perform post-change validation.
Preferred Qualifications:: • Bachelor's degree in Computer Science, IT, Engineering, or equivalent.
- Google Associate Cloud Engineer certification preferred.
- ITIL Foundation is an advantage.
- Experience supporting business-critical production environments.
- Required Technical / Professional Skills:: • Google Cloud Platform fundamentals
- • Compute Engine
- • Cloud Storage
- • IAM and service accounts
- • VPC networking
- • Firewall rules and routing fundamentals
- • Load balancers
- • Cloud Logging
- • Cloud Monitoring
- • gcloud CLI
- • Linux administration fundamentals
- • Basic scripting/automation
- • Incident troubleshooting
- • Backup and recovery concepts
Infinite pl ♾️ - where innovation meets logistics, and the journey is Infinitely boundless!
Let's disrupt logistics together and explore infinite opportunities!
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Employer posted:
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- · 70 days ago
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