Industrial Design Engineer, GES NA Ops Engineering

Are you an innovative leader that wants to lead the cross-functional design and deployment of innovative solutions into our world-class existing fulfillment centers and logistics systems? Do you want to take ownership of solving the industry's most complex problems? Does the challenge of designing and implementing ground breaking solutions for automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing appeal to you?

If you're looking to be challenged in a fast paced and often ambiguous environment, and you have strong technical problem solving and project management skills, then this job is for you!

Amazon is searching for an innovative and solutions-oriented Industrial Design Engineer (IDE) who is able to collaborate effectively with internal and external technical teams and be responsible for the design, development and deployment of our material handling systems across multiple building types.

In this role you will be responsible for working with internal customers across multiple organizations to define highly ambiguous problem statements, influencing a global Amazon team, writing technical specifications and performing technical evaluations on equipment, developing business requirements, identifying, developing, and scaling new technologies across multiple teams, generating multiyear budgets, and managing multiple large, high visibility programs simultaneously through the project lifecycle.

This role requires up to 50% travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.

Key job responsibilities

In partnership with WWDE, Operations Engineering, and strategic suppliers, you will drive technical solutions for material handling equipment lifecycle challenges. You will provide technical leadership and collaborate across multiple teams of engineers, serving as a key contributor between engineering teams, operations, and RME partners.

Responsibilities Include:

• Coordinate efforts to develop optimal solutions and processes for the sortation and transportation network through process design, site layout, equipment specification, and intellectual property considerations
• Work with internal customers across multiple organizations to define highly ambiguous problem statements and develop technical specifications for equipment evaluation and deployment
• Collaboration with internal teams and external vendors to generate high-quality, cost-effective solutions in very short periods of time
• Deeply understand the business and technical requirements of product integration from mechanical, electrical, and controls functions
• Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with internal and external business partners, contractors and vendors
• Evaluate solutions effectively and make decisions that balance business value and technology risk
• Help your customers and the engineering teams make appropriate trade-offs by considering the larger picture (e.g., business goals, throughput expectations, quality requirements, efficiency, maintainability, operability)
• Identify standards and drive consistent application of engineering changes across North America
• Build strong working relationships with Fulfillment Center (FC) leadership and their operations teams across multiple sites including Industrial Engineering, Maintenance Engineering, and Process Engineering stakeholders
• Data mine and transform raw thoughts into clear technical documentation
• Effective communication skills, ability to execute the vision, detailed roadmap, and specific technical solutions
• Travel Requirements: 50%

A day in the life

• Amazon Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
• 1. Medical, Dental, and Vision Coverage
• 2. Maternity and Parental Leave Options
• 3. Paid Time Off (PTO)
• 4. 401(k) Plan
• If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team

The Tiger Team leverages Lean methodology and continuous improvement skill sets to tackle complex, high-visibility MHE performance challenges. Upon solving a systemic problem at one site, they scale and systematize their solution to similar site footprints.

The Tiger Team plays a crucial role in ensuring the success of First and Middle Mile operations post-Go-Live, providing comprehensive support throughout the entire lifecycle of MHE installations, focusing on key areas such as continuous improvement initiatives, performance optimization, and technical problem resolution.

• Basic Qualifications
• Bachelor's degree or above in engineering or equivalent
• 4+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience using business or technical software like MS Excel, MS Project, and CAD software
• Experience in Design/Innovation, research & development, manufacturing, process, industrial engineering, or related work

Experience using Lean Process Improvement, Six Sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics

Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service

• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Experience using data and metrics to back up assumptions, evaluate outcomes, and make data-driven decisions
• Experience in ownership of projects and communicating timelines and executing independently

Position includes travel up to 50%. Travel involves air travel to regional airports and driving to site locations. A valid driver's license is required due to project assignments in areas with limited public transportation and rideshare options.

Preferred Qualifications

• Knowledge of concepts like system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, electronic system design, and decision making
• Knowledge of SQL and VBA at an advanced level
• Master's degree or above in engineering or equivalent
• Experience working with and managing third party vendors
• Equal Opportunity
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
• Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

• USA, CA, San Francisco - 114,200.00 - 185,000.00 USD annually
• USA, MA, Boston - 99,300.00 - 160,000.00 USD annually
• USA, NY, New York - 109,200.00 - 185,000.00 USD annually
• USA, TN, Nashville - 94,300.00 - 160,000.00 USD annually
• USA, TX, Austin - 99,300.00 - 160,000.00 USD annually
• USA, TX, Houston - 99,300.00 - 160,000.00 USD annually
• USA, TX, Irving - 99,300.00 - 160,000.00 USD annually
• USA, VA, Arlington - 99,300.00 - 160,000.00 USD annually
• USA, WA, Bellevue - 99,300.00 - 160,000.00 USD annually