Software Engineer (SAP Basis Administrator), IS&T Enterprise Systems

The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Enterprise Systems is part of IS&T and owns the technology behind Apple's SAP environment and its modernization through the SAP Landscape Modernization (SLM) initiative. The team manages the continuous operation, maintenance, and evolution of the world's largest single-instance SAP deployment — a platform that sustains Apple's global supply chain and the integrity of its core financial systems.

We are searching for a technical, creative and hands-on SAP Basis administrator to join SAP Technology team. Do you wish to be challenged to think creatively? Are you ready to join a team that makes a difference?

SAP Technology team within Apple is responsible for managing a large set of SAP systems, some the one of the biggest and busiest in the world. These systems support critical business functions within Apple. This team is technical owner of SAP landscapes. The team is primarily responsible for system scalability, availability, performance, Infrastructure security and Software life cycle management.

Description

We are seeking dedicated, enthusiastic and team player to join our team as a SAP Basis Administrator. In this role, you will be required to manage a team and provide optimal solutions for a complex and integrated landscape. You would be required to think broadly and quickly.

Responsibilities

• Monitor enterprise vulnerability and security management tools.
• Coordinate remediation activities with Infrastructure, Application, and Information Security teams.
• Track remediation progress and support compliance timelines and audit requirements.
• Assist with patch coordination, operational reviews, and security reporting activities.
• Prepare dashboards, operational metrics, and management status reports.
• Maintain documentation and support compliance evidence collection.
• Support daily operations of the enterprise workload automation environment.
• Assist with job scheduling, monitoring, agent support, and application onboarding activities.
• Troubleshoot scheduling and batch processing issues and support incident resolution efforts.
• Coordinate operational activities with Application Development and Production Support teams.
• Maintain operational runbooks and support documentation.
• Support platform upgrades, patching, and change implementation activities alongside the central platform team.
• Monitor application health, operational alerts, and batch processing performance.
• Support issue triage, escalation, and operational follow-up activities.
• Assist with operational health reviews and reporting activities.
• Identify recurring operational issues and support process improvement activities.
• Work with support teams to improve monitoring visibility and application stability.
• Develop lightweight Python scripts and utilities to automate repetitive operational tasks.
• Support reporting automation and REST API integrations where applicable.
• Assist with documentation updates and operational process improvements.
• Participate in production support coordination activities.

Minimum Qualifications

• 4 years of Basis experience in managing and administering both ABAP and JAVA stacks
• 2 years experience in SAP Cloud Platform services
• 2 years experience in SAP Hana Cloud & Native Hana
• 2 years experience in creating / deploying SAP SDI Replication to the SAP Hana Cloud & SAP Cloud Connector
• 2 years experience in SAP systems running on GCP
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (or equivalent practical experience).

Preferred Qualifications

• Extensive knowledge of SAP J2EE Server installation, administration and tuning
• Ability to lead complex technical issues across various platforms
• You should have participated in a minimum of 3-4 implementations of a SAP systems
• Experience in Oracle and SAP HANA Database administration
• Strong skills in troubleshooting and resolving issues in SAP systems running on Oracle and HANA
• Ability to communicate effectively, both written and verbal, with technical and non-technical multi-functional teams spread across regions