Senior Engineering Manager, Commercial Software

Job Description

The Role

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt.   We’re   turning   today’s   impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features .

Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

Commercial Software Engineering builds digital products and platforms that help fleet customers manage their operations and benefit from connected vehicle data. Th is Senior   Software   Engineering Manager   is responsible for   setting the technical and organizational direction and leading multiple engineering teams   across   the   Commercial OnStar product and   Commercial   API   area s .

These areas   span   customer-facing experiences, vehicle telemetry, data streaming, transactional APIs, developer capabilities, and supporting platforms. This leader will shape strategy, strengthen execution, and build the organization   required   to deliver reliable, scalable, and customer-focused software. The role will partner with Product,   Program , Vehicle Data, Infrastructure, Security, Privacy, Sales, Customer Support, and other ent erprise teams to drive measurable business and customer outcomes .

What   You’ll   Do

• Define and communicate the engineering strategy, roadmap, and operating plan for Commercial OnStar products and Commercial APIs.
• Lead multiple engineering teams through managers and senior technical leaders,   establishing   clear ownership, decision rights, priorities, and measures of success.
• Drive improvements in customer adoption, retention, revenue, onboarding, API usage, data quality, and service reliability.
• Use data and feedback to make tradeoffs, prioritize projects, and   course-correct .
• Ensure   strong team   execution focused on urgency, iteration, consistency, and learning.
• Guide   architecture, modernization, technical debt reduction, production readiness, observability, incident response, and service-level performance.
• Build effective partnerships across vehicle data, vehicle communications, middleware, infrastructure, consent, onboarding, billing, security, and privacy teams.
• Represent Commercial Software Engineering in executive discussions, major customer and partner engagements, and enterprise-level decisions.
• Attract, develop, and   retain   engineering leaders and technical talent while building a strong succession pipeline.
• Demonstrate managerial courage to challenge the status quo, simplify complex systems, and define creative solutions in a rapidly evolving software ecosystem.
• Your Skills & Abilities (Required Qualifications)
• Bachelor’s degree in computer science, engineering, information systems, or   related   technical field, or equivalent experience.
• 12 +   years of experience in software engineering, technology, or related fields, including   s ignificant experience   delivering large-scale software solutions.
• 5+ years of experience leading software engineering teams, including managers, senior technical leaders, and/or teams of teams.
• Demonstrated experience leading engineering organizations of   roughly 30 + engineers (ICs and managers), including hiring, performance management, coaching, and organizational design.
• Demonstrated experience setting strategy and delivering complex, cross-functional software platforms or customer-facing products   on-time.
• Strong technical knowledge of cloud platforms, distributed systems, APIs, data platforms,   mobile/web applications,   software architecture, security, and service reliability.
• Utilization   of AI within developer lifecycle, business processes, and product development.
• Experience operating business-critical services, including production readiness, observability, incident management, service-level   objectives , and continuous improvement.
• Demonstrated success hiring, developing, and   retaining   engineering managers and senior technical talent.
• Strong executive communication, influence, negotiation, prioritization, and decision-making skills.

What Will Give You   A   Competitive Edge (Preferred Qualifications)

Master's degree in computer science, engineering, information systems, or related technical field, or equivalent experience.

15+ years of experience in software engineering, technology, or related fields, including   significant experience   delivering large-scale software solutions.

Experience with connected   vehicle , automotive, fleet, mobility,   logistics , SaaS, or other data-intensive products.

Experience   scal ing   web, mobile, and API-based products or platforms with external customers   including   Fortune 500 commercial partners with fleets of hundreds of thousands   or millions   of vehicles.

Demonstrated history of product development that leads to strong user and revenue growth   shown   via measurable KPIs.

Demonstrated a bility to   deliver product s   iteratively, on-time, and   with   sustained   urgency   in complex operational environments with many stakeholders across several organizations.

Experience with vehicle telemetry, real-time data streaming, transactional APIs, developer platforms, or external partner integrations.

Experience modernizing legacy platforms into scalable, observable, cloud-based architectures.



GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid.

This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

Relocation benefits are available for candidates who qualify under company policy.

 About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.