Medical Office Assistant

Overview

Position Summary

The Medical Office Assistant (MOA) is an integral member of the clinical care team, committed to providing high-quality, patient-centered care. Under the supervision of licensed providers and the practice manager, the MOA performs clinical and support duties in accordance with NYS guidelines within a team-based, integrative care environment. The MOA supports efficient patient flow, patient safety, satisfaction, and assists with front-end duties as needed.

Job Details

What You’ll Do:

• As a key member of our clinical team, you’ll play a vital role in supporting patient care and keeping our practice running smoothly. Your day-to-day work will directly impact our patients’ health and experience.
• Prepare exam rooms: sanitize, stock supplies, and ensure medications/vaccines are ready for the day
• Review upcoming appointments and identify gaps in care (mammograms, colonoscopies, immunizations, etc.)
• Escort patients to rooms and manage patient flow to maximize efficiency
• Take and record vitals, patient history, allergies, medications, and current concerns
• Assist with procedures, including EKGs, Holter monitors, and in-office testing
• Collect and process lab specimens; track and document results
• Perform quality control on equipment and testing materials
• Help at the front desk when needed — greeting patients, answering phones, verifying insurance
• Collaborate with providers and the care team to ensure the best patient outcomes

What You Bring:

• High School diploma and/or GED required
• Graduation from a NYS-accredited Medical Assistant program is required
• Current Medical Assistant certification preferred (NHA, AMT, AAMA, NCCT)
• BCLS certification
• (in-person training only, American Heart Association)
• Strong clinical skills including phlebotomy and aseptic technique
• A team-first attitude and commitment to providing respectful, quality care

Responsibilities

What You’ll Do:

• As a key member of our clinical team, you’ll play a vital role in supporting patient care and keeping our practice running smoothly. Your day-to-day work will directly impact our patients’ health and experience.
• Prepare exam rooms: sanitize, stock supplies, and ensure medications/vaccines are ready for the day
• Review upcoming appointments and identify gaps in care (mammograms, colonoscopies, immunizations, etc.)
• Escort patients to rooms and manage patient flow to maximize efficiency
• Take and record vitals, patient history, allergies, medications, and current concerns
• Assist with procedures, including EKGs, Holter monitors, and in-office testing
• Collect and process lab specimens; track and document results
• Perform quality control on equipment and testing materials
• Help at the front desk when needed — greeting patients, answering phones, verifying insurance
• Collaborate with providers and the care team to ensure the best patient outcomes

What You Bring:

• High School diploma and/or GED required
• Graduation from a NYS-accredited Medical Assistant program is required
• Current Medical Assistant certification preferred (NHA, AMT, AAMA, NCCT)
• BCLS certification
• (in-person training only, American Heart Association)
• Strong clinical skills including phlebotomy and aseptic technique
• A team-first attitude and commitment to providing respectful, quality care