Room Service Attendant Winstar World Casino & Resort

• ESSENTIAL FUNCTIONS
• ·        Deliver and serve guests their food and beverage in an efficient and courteous manner
• ·        Ability to interact with guests in order to assure guest satisfaction
• ·        Provide guests with personal service and an attention to detail that will exceed their expectations
• ·        Answers phones and greets guests while accurately recording orders in Point of Sale
• ·        Have a thorough understanding and knowledge of all food and beverage items on the menu
• ·        Provide guidance to guests including dining options and general attraction information

·        Work as a team with fellow associates and other service departments/areas.

• ·        Respond appropriately to guest requests. Communicate guest requests to Kitchen immediately
• ·        Responsible for maintaining the overall cleanliness of the kitchen, work and service areas
• ·        Complete duties as assigned by Supervisor

QUALIFICATIONS

• ·        Must have two (2) to three (3) years working in a fast paced high-end club, or restaurant
• ·        Previous Server or Room Service experience preferred
• ·        High school diploma or equivalent. Some college preferred
• ·        Strong Customer Service skills
• ·        Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• ·        Ability to retain and recite menu details
• ·        Ability to interact with co-workers in order to assure compliance with company service standards.
• ·        Ability to multitask in a fast paced, team orientated setting.
• ·        Must have the ability to skillfully carry three entrée plates at the same time for long distances.
• ·        Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
• ·        Ability to work long hours and flexible shifts including: mornings, nights, weekends and holidays
• ·        Must have sufficient mobility to perform assigned production tasks including: constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
• Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for    employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.