Sales Representative (B2B)

Crystalia Glass is looking for a relationship-driven Sales Representative for our Los Angeles office. The role goes beyond converting inbound leads. Success is shared: the results of the team are the results of the company.

Employment Type:

Full-time, Mon–Fri, 8:30 am – 5:00 pm Pacific Time.

On-site, Los Angeles office.

Highlights:

Commission-based earnings: quarterly commission on total revenue.

Training: Comprehensive product training lasting one and a half weeks.

Key Responsibilities:

• Handle inbound B2B leads: general contractors, subcontractors, architects, interior designers, glass companies, and business owners.
• Contact new leads promptly by phone, email, SMS, and CRM channels.
• Qualify each request: project type, location, measurements, timeline, budget, installation and delivery needs, and decision-making process.
• Identify the key decision-maker and communicate at the appropriate level, up to CEO, president, and business owner.
• Advise clients on suitable glass solutions and prepare quotes, proposals, and full technical documentation.
• Use the showroom as the primary closing tool: invite clients for visits, or run Zoom presentations with physical samples or a live showroom walkthrough.
• Build long-term relationships that generate repeat business, referrals, and ongoing project flow.
• Maintain the full pipeline in HubSpot: deal stages, notes, tasks, reminders, follow-ups, and communication history.
• Coordinate with Project Managers, Estimators, Engineers, Warehouse, and Installation teams.

Requirements

• Sales Experience: 5+ years in sales, with genuine B2B experience.
• Product Background: Experience selling physical products: construction, building materials, glass, windows and doors, architectural or custom-made products.
• Targets: Track record of working toward quarterly revenue targets.
• Pipeline Ownership: Experience managing a personal pipeline proactively, including outreach to existing contacts.
• Decision-Makers: Experience reaching and selling to C-level executives, presidents, and owners.
• Client Relationships: Experience building long-term B2B relationships that produce repeat business.
• In-Person Selling: Face-to-face client communication experience.
• Communication: Confident, structured, professional communication by phone, on camera, and in person.
• Negotiation and Objection Handling: Strong closing skills and consistent multi-touchpoint follow-up after quotes.
• CRM Discipline: Experience working with CRM systems; HubSpot experience is a plus.
• Product Learning: Ability to learn a complex custom product in detail and explain it accurately to professional clients.