Manager Case Management

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

Position: Manager Case Management

Job Duties:

Organizing patient care by prioritizing, delegating, delivering and evaluating on and ongoing basis.

• Engage critical thinking skills in making decisions regarding patient care including knowledge and integration of relevant standards resources and data
• Utilize the knowledge base of nursing education and experience to deliver nursing care using the nursing process according to the hospital policy procedures and protocols
• Collaborate with the nursing team to facilitate overall improvement quality of care patient experience and cost reduction
• Collaborate with the physician team to facilitate overall improvement in quality of care and patient experience
• Advocate or ethical and holistic care promoting the autonomy dignity and health of patients from diverse ethnic and social backgrounds
• Coordinate with external agencies to provide a continuum of care for the pediatric patient and their family
• Navigate and collaborate with utilization management team to ensure proper billing and reimbursement
• Monitor patient progress and provide education and support to patients and their families to ensure they receive the best possible care tailored to their specific needs
• Create comprehensive individual care plans based on the patient's need including medical treatment medication management therapy services and community support
• Identify and excess appropriate community resources like transportation housing assistance and support groups
• Responsible for day-to-day leadership activities managing a team of clinical professionals and the execution of exemplary cross continuum care coordination
• Lead and attend daily patient progression rounds to ensure appropriate resources are being used to care for patients

Lead and attend weekly long stay patient meeting with a multidisciplinary group of providers to ensure that patients who are hospitalized over 7 days are appropriately resourced while they are admitted and when they are being prepared for discharge

• Lead, evaluate, set goals and objectives, monitor performance and provide feedback to the pediatric care managers
• Clearly communicate expectations policies and update the team actively listening to the employees concerns and feedback
• Identify and address conflicts facilitate productive discussions and reach solutions

Requirements:

• Bachelor’s Degree in Nursing (or foreign equivalent)
• Current Registered Nurse license in Washington State or Multistate License endorsement (MLS)
• 2 years of clinical experience as a registered nurse
• 2 years leadership experience in progressive management role as a charge nurse
• Location: Tacoma, WA
• For this specific position, the salary offered will be no less than $174,436.28 per year. The pay scale for similar roles is $154,939.20–$213,969.60 per year.
• FTE: 1.0, Shift: day , Schedule: M-F
• Position Summary
• Why MultiCare?
• Rooted in the local community
• Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
• Growth and education
• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
• Well-being and support
• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
• Living our values
• Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
• Belonging for all
• Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
• Pacific Northwest lifestyle
• Work and live where natural beauty, adventure and strong community connections are part of everyday life.
• Pay and Benefit Expectations
• We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. Pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
• Associated benefit information can be viewed here .