Senior Client Engineer

JOIN THE TEAM THAT’S POWERING PROGRESS

Building cities. Driving commerce. Fueling Progress. For over 100 years, Allison has powered the vehicles and technology that move our world forward.

What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide. In both the Allison Transmission and Allison Off-Highway Drive and Motion Systems business units, our team strives to Improve the Way the World Works.

Learn more about this role and how you can begin  driving your career forward!

Job Description:

Primary Purpose of Role:

Leads the design, support, and continuous improvement of core client platform services in a Microsoft enterprise environment. Owns complex endpoint engineering functions and serves as a senior technical resource for modern management, automation, compliance, and platform standardization.

Key Responsibilities:

• Own and   optimize   one or more major client platform capabilities such as Intune, Autopilot, endpoint compliance, software deployment, Group Policy/configuration management, or cloud endpoint management.
• Design and implement scalable endpoint standards, policies, and modern management solutions aligned to security and operational requirements.
• Lead complex troubleshooting and root cause analysis for recurring or high-impact Level 4 endpoint issues.
• Drive endpoint lifecycle improvements, including provisioning, patching, software delivery, performance monitoring, and device compliance.
• Develop automation using PowerShell, Microsoft Graph, and other Microsoft platform capabilities to reduce manual effort and improve consistency.
• Mentor junior engineers and   provide   technical guidance across the client platform team.
• Partner with architecture, infrastructure, security, and support leaders to implement strategic endpoint initiatives.
• Establish and   maintain   documentation, engineering standards, and operational runbooks.
• Support pilot programs, testing strategies, and controlled rollout plans for new Microsoft client technologies and services.
• Key Performance Measures: Enterprise endpoint compliance and configuration baseline adherence.
• Stability and success rates of software delivery, patching, and provisioning services.
• Reduction in manual effort through automation and self-service enablement.
• Reduction in repeat incidents and improved root-cause elimination.
• Delivery of major engineering initiatives on time and with minimal service disruption.
• Competencies and   Behaviors : Tech Savvy – Expert:   Demonstrates   deep technical   expertise   across Microsoft endpoint engineering platforms.
• Plans and Aligns – Advanced: Organizes work across multiple priorities and dependencies.
• Optimizes   Work Processes – Advanced: Improves standardization, automation, and operational maturity.
• Collaborates – Advanced: Builds strong partnerships across technical teams and stakeholders.
• Manages Complexity – Advanced: Solves ambiguous technical problems with sound judgment.
• Develops Talent – Working: Coaches peers and helps raise team capability.

Qualifications:

• Bachelor’s degree in Information Technology , Computer Science, or related field preferred.
• Advanced Microsoft certifications preferred.
• Strong   expertise   in modern endpoint management and Microsoft ecosystem tooling.
• Strong scripting and automation background   required .
• Experience: 5–8 years of experience in endpoint engineering or client platform administration.
• Deep hands-on experience with Intune, Autopilot, Entra ID, Group Policy, Windows security controls, and Microsoft 365 device management.
• Proven experience leading endpoint modernization, automation, or platform improvement initiatives.
• Strong experience with PowerShell, Microsoft Graph, and large-scale endpoint policy deployment.
• Experience with endpoint monitoring, performance optimization, and compliance remediation.
• Experience mentoring engineers and guiding technical standards.
• Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.
• If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at ati+ask4max@service-now.com .

Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.