Maintenance Technician

Location

Charleston - 997 Morrison Drive, Suite 402

Business

Our Growth, Your Opportunity

At Maymont Homes, our success starts with people, our residents and our team. We are transforming the single-family rental experience through innovation, quality, and genuine care. With more than 20,000 homes across 47+ markets, 25+ build-to-rent communities, and continued expansion on the horizon, we are more than a leader in the industry—we are a company that puts people and communities at the heart of everything we do.

As part of Brookfield, Maymont Homes is growing quickly and making a lasting impact. We are also proud to be Certified™ by Great Place to Work®, a recognition based entirely on feedback from our employees. This honor reflects the culture of trust, collaboration, and belonging that makes Maymont a place where people thrive.

Join a purpose-driven team where your work creates opportunity, sparks innovation, and helps families across the country feel truly at home.

• Job Description
• Location: Goose Creek, SC area
• Position Summary

The   Maintenance Technician   is responsible for   performing repairs, renovations, and ongoing maintenance across a portfolio of single-family rental homes. This position supports property operations by ensuring homes are safe, functional, and well-maintained for residents.   The   role contributes to resident satisfaction, asset preservation, and operational efficiency. It requires strong technical   expertise , effective communication, and the ability to manage multiple priorities in alignment with company   objectives .

• Essential Job Functions
• Functional Responsibilities
• Perform preventative, corrective, deferred, and emergency maintenance across assigned properties
• Diagnose   and complete repairs related to HVAC, plumbing, electrical, appliances, and general home systems
• Complete and document work orders accurately and promptly using company-issued mobile devices
• Operational / Departmental Support
• Coordinate with dispatch, vendors, and internal teams to ensure   timely   service completion
• Maintain inventory of tools and supplies needed for daily maintenance activities
• Support property readiness by   assisting   with renovations, turns, and quality control checks
• Provide   a high level   of customer service as the primary field representative
• Promote company values and   maintain   professionalism in all interactions
• 3. Compliance & Risk Management
• Ensure adherence to applicable federal, state, and local regulations
• Maintain required documentation and reporting standards
• Identify   and escalate compliance or safety risks as appropriate
• Follow OSHA and company safety standards; report unsafe conditions promptly
• 4 . Additional Responsibilities
• Maintain a courteous and professional demeanor with residents, vendors, and colleagues
• Currently does not require on-call or emergency work, but may in the future
• Perform other duties as assigned to support business objectives
• Performance Expectations & K ey Metrics

Performance will be evaluated based on measurable outcomes aligned with company and departmental goals. Metrics may include:

• Complete an average of 3-5 work orders per day, depending on work order complexity and market volume
• Maintain 90% or greater completion rate for assigned work orders
• Complete at least 85% of work orders without vendor involvement.
• Maintain repeat visits for the same issue below 5% monthly
• Achieve resident net promoter scores of 8 or higher through resident survey platforms
• Maintain 100% compliance with company safety policies,  required   certifications, and operational procedures
• Complete required documentation, photos, and work order notes within the same day   of   service completion
• Maintain inventory, tools, and company equipment   in accordance with   company standards and audit requirements
• Complete all required training and compliance courses by assigned deadlines
• Required Qualifications
• Education
• High school diploma or equivalent required
• Experience
• 3+ years of experience in residential maintenance or related field
• Skills & Competencies
• Strong organizational and time-management skills
• Effective written and verbal communication skills
• Analytical thinking and problem-solving ability
• Proficiency   in mobile technology and work order systems
• Ability   to manage multiple priorities and meet deadlines

Preferred Qualifications

• Experience in single-family rental or property management environments
• Certifications in HVAC, electrical, or plumbing trades
• Industry certifications or licenses: EPA Certification, HVAC Certification, or equivalent
• Physical Requirements
• The physical requirements described below are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation:
• Ability to perform physical tasks commonly associated with property maintenance and field operations, including but not limited to standing, walking, bending, kneeling, crouching, crawling, and climbing ladders or stairs
• Ability to lift, carry, push, and/or pull materials and equipment of varying weights (up to 50 pounds or more, with or without   assistance )
• Ability to use hands and tools to handle, control, or feel objects, tools, or controls, including repetitive motions
• Ability to work in various positions and access confined or elevated spaces as   required
• Ability to   operate   standard maintenance tools, equipment, and mobile technology (e.g., smartphones, tablets)
• Ability to communicate effectively in English, both verbally and in writing, as   required   for safe and effective job performance
• Sufficient vision (with or without correction) to safely perform job duties, including close, distance, and peripheral vision
• Reasonable   accommodations   will be made   in accordance with   applicable law to enable qualified individuals with disabilities to perform the essential functions of the position.
• Work Environment
• The work environment characteristics described below are representative of those an employee may   encounter   while performing the essential functions of this position:
• Regular work performed in residential properties, including occupied and vacant homes, construction or renovation sites, and outdoor environments
• Frequent exposure to varying weather conditions, including heat, cold, humidity, and precipitation
• Exposure to dust, odors, noise, chemicals,   insects, rodents,   and other environmental conditions typical of maintenance, repair, and construction work
• Use of personal protective equipment (PPE) as   required
• Work may involve travel between multiple properties within an assigned region
• Interaction with residents, vendors, contractors, and internal team members in a professional manner
• Work is often   fast-paced   with changing priorities, service requests, and deadlines
• On-call, overtime, or extended hours may be   required   based on business needs, including evenings and weekends
• Why work for Maymont Homes?
• Our Mission - " We Positively Impact the Lives in the Communities We Serve ." Every role contributes to this purpose, helping families find a place to call home while making a difference in the communities we support.
• Certified Great Place to Work® - Our people make us who we are. This certification celebrates the values and culture that fuel collaboration, innovation, and care.
• Outstanding Benefits - Backed by Brookfield, our benefits include a 5% 401(k) match, wellness credits that reduce healthcare costs, and up to 160 hours of PTO annually for full-time employees.
• Career Growth - With continued expansion planned for Maymont, you'll find meaningful opportunities to grow your skills, advance your career, and make an impact.
• Strong Foundation - As part of Brookfield Asset Management, one of the world's largest real estate asset managers, we have the stability, resources, and vision to keep growing.
• Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. #MYMT