UNIQLO Retail Sales Associate (Part Time) - The Mall in Columbia

Salary : $17.50/ hour

Columbia, MD

Position Overview:

Reporting to the Store Manager, the   Part T ime Sales   Associate  is   the customer service specialist of the store. They are responsible to exceed customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key Responsibilities:

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size run
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management.
• Required Skills and Abilities: Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to stand for long periods of time, read computer terminals, push, pull, move, lift or carry objects of at least 25 pounds
• Ability to effectively maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
• Education/Experience: High School Diploma or G.E.D., or 6 months retail or related experience.
• Part-Time Availability Requirements: Minimum of 12 hours availability per week