Loss Control National Accounts Manager

Introduction

Zenith is a team of Workers' Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers' Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations.

In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional.

Overview

National Accounts Loss Control Management - Southern California

The ideal candidate would reside in the Orange County or Inland Empire area. However, the servicing territory will include throughout the Southern California area.

Make a Difference Where Safety, Strategy, and Leadership Come Together

At Zenith, we're more than workers' compensation specialists. We're trusted partners helping businesses protect their people, strengthen their operations, and build safer workplaces. Every day, our team helps organizations reduce injuries, support employees through recovery, and create environments where people can thrive.

Our culture is built on collaboration, integrity, continuous learning, and work-life balance. We invest in our employees' growth and provide meaningful opportunities to develop professionally while making a measurable impact for our customers. If you're passionate about risk improvement, client partnership, and leading safety improvement for complex organizations, we'd love to hear from you.

About the Opportunity

This is a highly visible role working with some of Zenith's largest and most complex customers. While the ideal candidate will reside in Orange County or the Inland Empire, the assigned territory spans the Southern California region. As the Large Accounts Safety & Health Service Specialist, you will serve as a trusted advisor to executive leadership teams, risk managers, and operational stakeholders across large, multi-location organizations.

You'll develop innovative risk management strategies, guide account service teams, and influence meaningful organizational change that improves safety performance and reduces workers' compensation losses. This role offers a unique opportunity to blend technical safety expertise, business consulting, client relationship management, and service leadership.

Responsibilities

• What You'll Do...
• Lead Strategic Client Partnerships
• Serve as the primary Safety & Health manager for large customers.
• Build trusted relationships with executives, operational leaders, and risk management professionals.
• Influence organizational decision-makers to implement meaningful risk improvement strategies.
• Drive Safety Performance and Loss Reduction
• Evaluate work-related injury and illness exposures, operational risks, and safety management systems.
• Identify opportunities to reduce employee injury frequency and severity through engineering, administrative, and behavioral controls.
• Analyze trends and leverage data-driven insights to prioritize risk improvement initiatives.
• Manage Complex Service Programs
• Develop and oversee customized service plans for national and regional accounts.
• Manage service delivery across multiple locations, ensuring consistency, quality, and efficiency.
• Collaborate with underwriting and cross-functional partners to support profitable business growth.
• Provide Leadership and Expertise
• Mentor and provide technical guidance to fellow Zenith Safety & Health professionals supporting assigned accounts.
• Review recommendations and service strategies to ensure high-quality outcomes.
• Partner with regional and corporate leaders to advance service excellence and innovation.
• Deliver Meaningful Results
• Design cause-directed injury prevention and claim cost reduction solutions that drive engagement, accountability, and lasting organizational improvement.
• Develop executive-level reports, presentations, and year-end business reviews.
• What Makes You Successful...
• You are a consultative insurance safety professional who enjoys solving complex problems, influencing leaders, and creating measurable business results. You combine technical expertise with strong communication and relationship-building skills, allowing you to effectively partner with organizations of all sizes.
• Successful candidates are: Strategic thinkers who can analyze trends and develop practical solutions.
• Strong communicators who can influence stakeholders at all levels.
• Skilled relationship builders who thrive in client-facing environments.
• Self-motivated professionals who can effectively manage multiple priorities and accounts.
• Collaborative partners who work well across disciplines and teams.
• Why Join Zenith...
• Impact: Help protect employees, improve workplace safety, and influence positive change across complex organizations.
• Growth: Expand your expertise through ongoing professional development and exposure to large accounts.
• Leadership: Partner directly with business leaders and help shape risk management strategies that drive meaningful results.
• Culture: Join a company that values collaboration, integrity, work-life balance, and professional excellence.
• Rewards: Enjoy competitive compensation, comprehensive benefits, and opportunities for continued career advancement.
• Education
• Bachelor’s Degree with preferred field of study in occupational safety, industrial hygiene, science, or engineering required.
• Safety and/or health-related Master’s Degree; or at least one recognized professional designation such as CSP, ARM or CIH required.
• Work Experience
• 8+ years safety and health experience; with proven track record of results coordinating service to large and multi-location accounts required.
• Familiarity with P&C insurance agent and broker operations strongly preferred.
• Knowledge, Skills, and Abilities
• Strong ability to obtain, analyze and report loss data that clearly defines loss problem significance and points toward specific safety and health service focus.
• Knowledge of workers’ compensation insurance; including strong understanding of experience modification, underwriting, loss sensitive plans, and claims practices.
• Working knowledge of return to work program features and benefits.
• Strong understanding of key performance measures for workers’ compensation insurance carrier and how safety & health dept. impacts financial performance.
• Basic understanding of occupational medicine provider network features and benefits.
• Effective communication, sales, and presentation skills.
• Knowledge of Microsoft Office Suite and other common business software.
• Ability to learn and use proprietary Zenith systems.
• Driver License in good standing.
• Pay, Benefits, and Other Information

The expected salary range for this position is $146,048.12 - $182,560.15. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. Qualifications may warrant placement in a different job level.

Responsibilities

• What You'll Do...
• Lead Strategic Client Partnerships
• Serve as the primary Safety & Health manager for large customers.
• Build trusted relationships with executives, operational leaders, and risk management professionals.
• Influence organizational decision-makers to implement meaningful risk improvement strategies.
• Drive Safety Performance and Loss Reduction
• Evaluate work-related injury and illness exposures, operational risks, and safety management systems.
• Identify opportunities to reduce employee injury frequency and severity through engineering, administrative, and behavioral controls.
• Analyze trends and leverage data-driven insights to prioritize risk improvement initiatives.
• Manage Complex Service Programs
• Develop and oversee customized service plans for national and regional accounts.
• Manage service delivery across multiple locations, ensuring consistency, quality, and efficiency.
• Collaborate with underwriting and cross-functional partners to support profitable business growth.
• Provide Leadership and Expertise
• Mentor and provide technical guidance to fellow Zenith Safety & Health professionals supporting assigned accounts.
• Review recommendations and service strategies to ensure high-quality outcomes.
• Partner with regional and corporate leaders to advance service excellence and innovation.
• Deliver Meaningful Results
• Design cause-directed injury prevention and claim cost reduction solutions that drive engagement, accountability, and lasting organizational improvement.
• Develop executive-level reports, presentations, and year-end business reviews.
• What Makes You Successful...
• You are a consultative insurance safety professional who enjoys solving complex problems, influencing leaders, and creating measurable business results. You combine technical expertise with strong communication and relationship-building skills, allowing you to effectively partner with organizations of all sizes.
• Successful candidates are: Strategic thinkers who can analyze trends and develop practical solutions.
• Strong communicators who can influence stakeholders at all levels.
• Skilled relationship builders who thrive in client-facing environments.
• Self-motivated professionals who can effectively manage multiple priorities and accounts.
• Collaborative partners who work well across disciplines and teams.
• Why Join Zenith...
• Impact: Help protect employees, improve workplace safety, and influence positive change across complex organizations.
• Growth: Expand your expertise through ongoing professional development and exposure to large accounts.
• Leadership: Partner directly with business leaders and help shape risk management strategies that drive meaningful results.
• Culture: Join a company that values collaboration, integrity, work-life balance, and professional excellence.
• Rewards: Enjoy competitive compensation, comprehensive benefits, and opportunities for continued career advancement.