Engineering Manager - Supply & Traffic

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life.

We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Seattle, Washington D.C., Raleigh, London, and Amsterdam.

Plaid’s Connectivity team builds and operates the network that powers open finance. The Supply & Traffic team owns how data supply enters Plaid’s network and how Plaid’s traffic to financial institutions is managed and optimized, so every Plaid product is built on data that is complete, fresh, and cost-effective to retrieve.

Responsibilities:

• You will lead a team of 7 engineers, ranging from junior to Staff and including an ML engineer, developing them through clear goal setting, coaching, and feedback.
• You’ll define and drive the long-term strategy for this focus area, in close partnership with technical and product leaders across Plaid.
• You’ll collaborate with cross-functional partners to identify high-leverage opportunities, shape the roadmap, and dive deep into technical design and execution details to ensure consistent delivery of high-impact business outcomes.
• You’ll lead the transition of traffic management and optimization into the team in early 2027 and own its roadmap across charged access and first-party initiatives.
• You’ll drive automation and AI/ML-powered approaches to discovering new data (Constellation) and to deciding how and when Plaid retrieves it.
• You’ll uphold a high bar for technical quality and delivery velocity, leading by example..

Qualifications:

• 8+ years of industry experience, that includes time as a Staff-level engineer before transitioning into management.
• 1+ years of engineering management experience
• Deep experience designing scalable, reliable architectures that support real-world products at scale.
• Experience building or leading teams that ship ML- or AI-driven systems in production.
• Track record of building and growing high performing engineering teams (either as an engineer or a manager).
• Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
• Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
• Please review our Candidate Privacy Notice here.
• Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.