Robotics Maintenance & Field Service Technician II / III - MidWest

We believe general-purpose, generally-intelligent robots will be built in our lifetimes. Robots will work in our factories, move our goods, walk on our streets and eventually be in our homes. To build that future, research and deployment must work in lockstep: real-world operation must make the technology better and better technology must make deployment easier. We're looking for the thinkers, builders, and researchers who want to be part of that loop.

As an AI robotics company that deploys its inventions directly into the facilities that need them, on state-of-the-art hardware, every line of code written at Tutor has a direct impact on the global, physical economy.

Our Culture: We believe that something truly special can happen when talented, motivated people work together. At Tutor, every member of our team is empowered to have real impact in everything that they do. We're characterized by technical excellence, ownership, collaboration, and respect.

About the Role: Tutor Intelligence is seeking a

Robotics Maintenance Technician II to support the installation, maintenance, troubleshooting, and repair of autonomous robotic systems deployed at customer sites across North America.

You'll be responsible for performing preventive maintenance, diagnosing mechanical, electrical, and controls issues, executing repairs, and ensuring our robots operate safely and reliably. This role requires a strong technical foundation, excellent customer communication, and a willingness to travel to support customer operations.

Success in this role comes from delivering exceptional customer service, resolving issues efficiently, documenting work thoroughly, and continuously improving fleet reliability.

• Example Projects You Might Work On: Perform scheduled preventive maintenance on autonomous robotic systems
• Diagnose and repair mechanical, electrical, pneumatic, and controls-related issues
• Install replacement components including motors, sensors, cameras, LiDARs, actuators, wiring harnesses, and industrial computers
• Support new robot deployments, commissioning, and customer acceptance testing
• Perform robot calibrations, software updates, and system validation
• Document maintenance activities, repairs, and root cause findings using company systems
• Work alongside Engineering to troubleshoot and resolve complex field issues
• Provide technical support and training to customer personnel
• Support continuous improvement efforts to improve fleet reliability and serviceability

Requirements: 3+ years of experience

• in robotics, automation, industrial maintenance, manufacturing, or electromechanical equipment
• Strong mechanical and electrical troubleshooting skills
• Experience using electrical test equipment, hand tools, and power tools
• Ability to read electrical schematics, mechanical drawings, and technical documentation
• Excellent problem-solving and analytical skills
• Strong communication and customer service skills
• Ability to work independently with minimal supervision
• Valid driver's license and ability to travel up to 75%
• Ability to lift up to 50 pounds and work in industrial environments
• Nice to Have: Experience with industrial robots such as FANUC, ABB, KUKA, Universal Robots, or similar platforms
• PLC troubleshooting experience
• Experience with industrial networking and sensors
• Familiarity with Linux, Windows, or industrial computer systems
• Experience with preventive maintenance programs
• OSHA 10, OSHA 30, NFPA 70E, or similar safety certifications
• Who Thrives Here: The people who succeed at Tutor are curious, humble, hands-on, and resourceful.
• They enjoy solving difficult problems.
• They take ownership.
• They are comfortable working in fast-moving environments.
• They care about customers.
• They are builders.
• Whether you learned your skills through robotics, manufacturing, military service, maintenance, aviation, automotive, electronics, construction, farming, racing, or simply by taking things apart and figuring out how they work, we want to hear from you.

Why Join Tutor: • Work on cutting-edge robotics technology deployed in the real world

• Deploy robots that have a direct impact on customer operations
• Solve challenging technical problems that matter to customers
• Partner directly with Engineering, Manufacturing, and Operations leadership
• Help shape the future of products used by major customers across North America
• Gain experience across robotics, automation, software, mechanical systems, controls, and field operations
• Grow into senior technical, engineering, operations, or leadership roles as the company scales

Join us and help build the future of automation.