Director, Strategic Partnerships

Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's essential bills, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.

That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.

About the Role

Flex is seeking an ambitious, results-driven Director of Strategic Partnerships to launch, manage, and scale our most complex, high-impact enterprise partnerships in the core rent vertical - including exploring new entry points for the rent consumer through new types of partnerships. This role is ideal for a driven strategic operator with a proven record of autonomously delivering measurable results through partnership growth.

Reporting directly to the Head of Strategic Partnerships, you'll play a critical role in developing and executing partnership strategies that directly impact Flex’s bottom line. This position offers a hybrid work environment with the flexibility to work remotely.

Key Responsibilities

• Partnership Development & Launch
• Launch new strategic partnerships aligned with Flex's growth objectives, including higher-complexity deals that require independent judgment on structure and sequencing
• Lead the creation of joint business plans, financial modeling, and growth initiatives
• Define, implement and run winning operating rhythm to maximize value
• Collaborate cross-functionally with Sales, Marketing, Product, Engineering, Support and Legal teams at Flex and partner organizations to maximize execution and impact
• Partner Growth & Operations: Manage and expand relationships with Flex's largest and most complex strategic partners, fostering trust and long-term collaboration across the organization
• Develop clear paths to value for new types of rent partnerships, collaborating cross-functionally to test and learn and align on the best execution models
• Build and deliver on your partnership business plan; independently drive progress on key partner initiatives, resolving issues and aligning stakeholders to deliver measurable wins, including with partners where the relationship requires more work to move forward
• Own day-to-day partner operations, ensuring smooth execution and communications
• Drive monthly and quarterly partnership business reviews
• Track, analyze, and report on partnership performance metrics, identifying and pursuing nuanced growth opportunities and areas for improvement
• Design and oversee partnership GTM efforts working closely with product, sales and marketing teams
• Strategy
• Develop and implement processes and frameworks to manage partnerships efficiently
• Align partnership initiatives with Flex’s broader strategic objectives
• Provide insights and strategic recommendations to continuously enhance partnership value
• Drive partner contract renewal negotiations
• Navigate partner relationship complexity, including competitive dynamics and broader partnership strategy
• Key Qualifications: 8-10+ years of relevant experience in FinTech/SaaS business development, strategic partnerships, enterprise sales, investment banking, or top-tier strategy consulting roles
• Demonstrated success independently launching and scaling complex strategic partnerships or managing high-value strategic client relationships
• Comfort with ambiguity and the judgment to structure a path forward with less established partners or processes
• Exceptional skills in cross-functional collaboration, stakeholder alignment, and execution
• Strong analytical capabilities, with experience leveraging data-driven insights to inform strategic decisions
• Excellent communication, negotiation, and presentation abilities, capable of influencing at senior levels
• Highly organized, detail-oriented, and capable of managing multiple high-stakes projects simultaneously
• Comfortable thriving in fast-paced, dynamic environments with a proactive and flexible approach
• Self-driven with an ownership mindset, committed to delivering measurable impact with minimal oversight
• Bachelor's degree required

Life at Flex

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

Offices

Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.