Design Lead @ Big Human (Full-time, remote)

About Big Human:

• Big Human is a New York City-based technology, design, and branding agency with over a decade of experience solving complex problems and creating world-class digital experiences
• Notable work includes HQ Trivia, Vine, and Subdial; clients span from high-growth startups to Fortune 500s including Netflix, Gemini, Rockefeller Center, and Whistle
• Fully remote team with regular company retreats and quarterly coworking events
• Values: supportive, grounded, passionate, forward-thinking, and accountable

About the Role:

Big Human is looking for a Product Design Lead with 8+ years of product design experience at an agency, studio, or client-side organization

This is a rare opportunity to meaningfully shape the creative direction and design culture of a growing studio. They're looking for someone with a builder's mindset — someone motivated by influence and craft, not just credentials.

You'll lead design projects end-to-end, from discovery and ideation through to high-fidelity design, handoff, and QA, across a diverse range of clients from startups to Fortune 500s

You'll collaborate closely with Design, Product, Marketing, and Engineering teams to deliver exceptional digital experiences

Agency experience is required

Key Responsibilities:: Lead design projects from start to finish with autonomy and authority, including discovery, ideation, workshops, definition, high-fidelity design, design systems, handoff, and visual QA

• Plan and facilitate design workshops, client reviews, user research, and user testing sessions
• Work collaboratively with the Big Human design team to solve complex product and UI challenges; contribute hands-on design work when needed
• Provide feedback and guidance to ensure work meets high visual standards and incorporates best practices
• Lead, mentor, and guide designers at both an individual and team level with high-level strategic design direction
• Articulate and defend design decisions clearly to clients and internal stakeholders
• Navigate ambiguity and pivot quickly with changing priorities in a fast-paced, deadline-driven environment
• Oversee and provide creative direction across 1–2 additional concurrent projects beyond your own hands-on work, guiding other designers to maintain quality and consistency
• Qualifications:: 8+ years of product design experience, with agency experience required
• A high-caliber portfolio showcasing complex products with strong visual design, UI/UX, prototyping, typography, and visual hierarchy
• Masterful knowledge of user-centric and data-informed product design; strategic decision-making rooted in data, research, analytics, and business context
• Experience designing mobile apps, web products, and marketing websites
• Strong verbal and written communication skills with the ability to articulate design decisions to clients and stakeholders
• Expert-level Figma proficiency and working knowledge of Adobe Creative Suite
• Comfortable in a fast-paced environment with tight deadlines and a willingness to ask questions in times of uncertainty
• Nice to Have:: Branding or art direction experience
• Illustration or craft-making experience
• Motion graphics or 3D modeling experience (After Effects, Blender, Cinema4D, etc.)
• Experience with Unreal Engine, Unity, Framer, Webflow, or similar tools
• Curiosity about internet culture, design trends, and emerging technology
• Experience designing for TV or streaming device interfaces (e.g. Roku, Apple TV, connected TV platforms)