Punch Technician (Maintenance)

Overview: CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within.

As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management, accomplishing our mission by incorporating data and technology with hyperlocal customer service to all units.

Position Summary:

We are seeking a dependable and detail-oriented Punch Technician to join our maintenance team and prepare our vacant units for incoming residents. The Punch Technician is responsible for painting, cleaning, and performing basic repairs after move-out so that each unit is move-in ready, and for escalating larger repairs to the Maintenance Supervisor so additional internal work or contractor scheduling can be coordinated.

A strong commitment to quality workmanship, consistency, and meeting turn timelines is essential for success in this position.

Key Responsibilities:

• ● Paint, clean, and perform basic repairs on vacant units after move-out to prepare them for the next resident.
• ● Escalate larger repairs to the Maintenance Supervisor so additional internal work or outside contractors can be coordinated.
• ● Maintain a high quality of work - no additional repairs or cleaning should be needed once a work order is closed, unless a larger issue has been communicated to the supervisor.
• ● Gather the supplies needed each day for the active turn list, and inform your supervisor before the daily cutoff time of any supplies needed.
• ● Take photos of each unit before and after turning it and upload them to the corresponding work orders.
• ● Input time on all work orders worked and close out turns as they are completed.
• ● Verify weekly that hours are correct and that all turns closed during the week reflect the correct status in Yardi.
• ● Notify your supervisor when running low on paint or other commonly used supplies.
• ● Maintain accurate time card punches and be prepared to start work at your scheduled start time.
• ● Complete trash-outs as necessary and assist with snow removal in the winter as instructed by your supervisor.
• ● Follow all safety regulations and protocols to maintain a safe working environment.
• ● Comply with all company policies, local laws, and Fair Housing regulations.

Requirements

• ● 1-2 years of experience in painting, drywall repair, cleaning, or general maintenance; unit turn or make-ready experience preferred.
• ● Working knowledge of interior painting, patching and drywall repair, and basic plumbing, electrical, and appliance repairs.
• ● Ability to consistently meet turn quality standards and timelines (team goals: 16 hours per turn and 14 days to complete a unit turn).
• ● Comfortable using a smartphone or tablet to document work orders, upload photos, and record time.
• ● Strong attention to detail and the ability to work independently and as part of a team.
• ● Ability to lift up to 50 pounds, climb ladders, and stand, bend, and kneel for extended periods.
• ● Valid driver’s license and reliable transportation.