Staff Product Designer (Contract)

Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's essential bills, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.

That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.

About the Role

We are seeking an experienced and visionary Staff Product Designer to serve as Flex's highest-caliber individual design contributor. In this role, you will set the bar for craft and quality across our entire product portfolio - not by managing designers, but by doing the work at a level others aspire to. You will drive design vision and strategy for the most complex, highest-impact initiatives at Flex, shaping how we build for our users and how the design function operates.

• Vision and Strategy
• Define and articulate design vision for Flex's most critical and complex product initiatives, ensuring work aligns with business goals and resonates deeply with our users
• Establish a north star for the consumer experience and drive cross-functional alignment around it
• Influence product strategy and roadmap directly through the quality and clarity of your design work and perspective
• Stay close to how the design industry and UX trends are evolving and bring those insights into Flex
• Quality and Craft
• Own the design process end-to-end on flagship initiatives, from research and ideation through refinement, prototyping, and final execution
• Hold a high bar for craft across everything you touch, from individual interaction patterns to our design system
• Build detailed prototypes that illuminate the future of the product and help teams make better decisions
• Use AI across the design lifecycle for, rapid exploration, prototyping, and front-end workflows, and model how the team can do the same
• Influence and Collaboration
• Partner with design leadership, product, and engineering to shape the direction of complex, cross-cutting product areas
• Collaborate with other designers to ensure alignment and consistency across the consumer experience
• Advocate for design thinking and user-centered principles across the company at every level, up to and including executive leadership
• Standards and Mentorship
• Establish and evolve design standards, processes, and patterns that raise the quality floor for the entire organization
• Provide mentorship and craft feedback to designers across the team
• Contribute foundational elements and set the standard for how the design system should evolve
• Key Qualifications

Experience:

A demonstrated track record as a senior IC contributor on complex consumer products

Design Mastery:

Deep expertise in UX/UI design with strong experience showcasing shipped work at significant scope and quality

Strategic Thinking:

Ability and demonstrated experience to operate at the product strategy level, shaping direction through design

Craft:

Exceptional execution skills with high attention to detail in interaction design, visual design, and prototyping

Collaboration:

Excellent communication skills; able to work fluidly with cross-functional teams including product, engineering, marketing, and executive leadership

Tools and Tech:

Proficiency in modern design tooling; and fluency with front-end development

AI Fluency:

Comfort using AI tools across the design process for research, exploration, prototyping, and workflow improvement

Passion:

Genuine interest in financial products and improving people's financial lives

Life at Flex

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

Offices

Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.