layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Customer Support Specialist
Remote Talent Cloud
Charlotte, NC, US; Columbus, OH, US; Indianapolis, IN, US; Jacksonville, FL, US; Tampa, FL, US
Source: Remote Talent Cloud careers · View original posting
- Employment
- contract
Employer job description
From Remote Talent Cloud's posting. “We” and “our” refer to the employer.
As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:
- Responding to customer inquiries via phone, email, and/or chat
- Providing fast, friendly, and professional assistance
- Troubleshooting product and service issues to find optimal solutions
- Maintaining detailed and accurate records of customer interactions
- Staying up to date on client products, services, and policies to provide accurate information
- Collaborating with teammates and sharing feedback to continuously improve the customer experience
Requirements
- We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:
- This is a fully remote position, but you must be located within the United States
- Fluent in speaking, writing, and reading the English language
- A reliable Internet connection and computer
- A positive, professional attitude and a passion for helping others
- The ability to work independently in a distraction-free home office
- Previous customer support experience is a plus, but not required
Benefits
- Fully remote: work from anywhere within the United States
- Full-time and part-time available
- Competitive hourly pay from $20/hr
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Listing check
- Employer posted
- · 79 days ago
- Status
- Listed as a current opening
- Apply goes to
- Workable, the employer's hiring system
Posted over two months ago. Hiring can take months, so age alone is not a warning. If you are unsure, check the employer's careers page.
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