Regional Loss Prevention Manager

The Area Loss Prevention Manager is responsible for overseeing the loss prevention strategy for their assigned area/region. Ensuring safe and secure stores through the objective identification of loss and risk opportunities to reduce shrink and controllable losses. The Area Loss Prevention Manager plans and prioritizes to provide an optimal customer experience to their portfolio of stores.

Key Responsibilities

• Manages the daily operations area/region Loss Prevention Department. Creates all scheduling and monitors the performance of the Loss Prevention Techs.
• Develops and oversees the Loss Prevention team to ensure the safeguarding of company assets from losses due to theft or fraud.
• Oversees video surveillance program for the area/region.
• Develop and operate an internal LP audit program for their assigned area/region.
• Uses employee training and audits to prevent merchandise loss; investigates known losses and coordinates with police on theft prosecution.
• Completes loss prevention and safety assessments with an emphasis on teaching and coaching by offering solutions to issues within company policy and procedure.
• Partner with Human Resources, Legal, and Field Leaders to conduct investigations, operational assessments and to create action plans that address areas of concern.
• Performs Internal/External investigations targeting theft/fraud activities, provides recommendations, and facilitates employment recommendations.
• Hires and trains new LP personnel. Conducts or participates in interviews and investigations, with a goal of reducing/eliminating loss to the Company in both funds and property while determining the need for criminal prosecution.
• Reduce shrink and controllable losses, ensure the safety and physical security of stores.
• Manage and maintain the physical security controls and systems in all assigned locations (Systems include CCTV, MPS, Alarms, and EAS systems).
• Represents the company in any business-related legal activities.

Requirements

• Bachelors/Associates Degree preferred or High School graduate/equivalent; or equivalent combination of experience and education in Security Administration, Law Enforcement, or military background
• 3-5 years in Loss Prevention
• 2-3 years of supervisory/leadership experience
• Knowledge of LP Technology (i.e. CCTV, Burglary Alarm Systems, EAS) required
• Intermediate MS Office (Excel, Word, PowerPoint and Project) required
• Ability to work a flexible schedule, including evenings and weekends as necessary to meet the needs of the business
• Some travel in the assigned area/region will be required
• Ability to maintain a calm demeanor, especially in sensitive situations. Must have experience in Loss Prevention in increasing levels of leadership. Proven record of success in an ever-increasing Loss Prevention role and environment
• Comprehensive business and technical knowledge and organizational skills to oversee highly complex projects with high visibility and impact on the business.
• Excellent interpersonal communication skills and able to communicate at all levels of the organization
• Excellent verbal and written skills
• Team player with a record of accomplishment of successful collaboration with business managers
• Ability to conduct investigations on a variety of crimes (felonies to misdemeanors)
• Ability to embrace change and continuous learning
• Pay for this position is up to $90,000/Year DOE