Associate Therapist/ECM Consultant - Full Time

Reports To: Director of Behavioral Health or Behavioral Health Manager

Section I: Job Purpose

Pacific Health is expanding its team and seeking a highly skilled, compassionate therapist for a hybrid role. This role involves conducting comprehensive assessments, developing individualized treatment plans, delivering evidence-based interventions, and maintaining accurate clinical documentation. The therapist will play a vital role in helping clients achieve their mental health goals and improve their overall well-being.

The therapist is required to maintain the confidentiality of client information; write and interpret written clinical information accurately and effectively.

Section II: Key Responsibilities

Clinical Care & Intervention

Deliver direct and telehealth therapy services to clients via phone, video, and in-person.

Provide crisis intervention and short- and long-term psychotherapy.

Conduct mental health evaluations and formulate treatment plans.

Offer referrals and case management services.

Clubhouse Program Enrollment Assessments

Complete in-person clinical assessments with new Clubhouse members as part of the enrollment process for Clubhouse membership.

Collaborate with clubhouse staff to address the unique needs and challenges of clubhouse members.

Document in San Diego County EHR.

Documentation & Compliance

Maintain up-to-date, accurate clinical records in compliance with HIPAA.

Ensure all documentation is completed within established deadlines.

Adhere to mandated reporting protocols.

Collaboration & Communication

Engage with case management, administrative, and leadership teams to ensure coordinated care.

Maintain professional, timely communication via email, phone, and instant messaging.

Participate in team meetings, trainings, and interdisciplinary planning.

Work Ethic & Professionalism

Work independently with minimal supervision.

Demonstrate punctuality, reliability, and responsiveness.

Uphold a high standard of customer service and empathy.

Section III: Knowledge & Skills Education

A Master's degree from an accredited college or university in psychology, marriage and family therapy, social work, or counseling.

Licensure

Must hold a current California license as one of the following:

• Associate Marriage and Family Therapist (AMFT)
• Associate Clinical Social Worker (ACSW)
• Associate Professional Clinical Counselor (APCC)
• Experience
• Previous experience working with mental health consumers.
• Case management experience is preferred.
• Language Proficiency
• Fluent in written and spoken English.
• Bilingual in Spanish preferred.
• Technical Skills
• Proficient in Google Suite (Docs, Sheets, Slides) and Gmail.
• Strong written and verbal communication.
• Analytical and multitasking abilities.
• Interpersonal Traits
• Compassionate and empathetic approach to patient care.
• Collaborative spirit and professional demeanor.
• Section IV: Key Interactions Internal Contacts
• Patients – Direct care and communication.
• Director of Behavioral Health, Chief Clinical Officer, Administrative Staff, Patient Coordinators – Collaboration and care coordination.
• Core Responsibilities: Establishes positive, trusting rapport with patients.
• Interviews and conducts diagnostic assessments of patients to develop treatment and recovery plans for patients and/or their family members.
• Participates in the intake process by interviewing patients and/or their family members to obtain family, psychosocial, employment, medical, and mental health treatment history.
• Provides crisis intervention, treatment, case management, referrals, and other related mental health care services to patients and their family members.
• Participates in the development of treatment plans designed to address mental, emotional, and family disorders and dysfunction.
• Provides ongoing clinical assessment, treatment planning, and clinical treatment for patients and families.
• Prepares and maintains clinical documentation, in addition to adhering to HIPAA regulations.
• Completes administrative requirements including but not limited to timely completion of documentation by set deadlines.
• Collaborative work with case management team, administrative team, and management team.
• Participates in clinical supervision and maintains supervision log.
• Prompt responsiveness over email, phone, instant messaging, punctuality, and professionalism.
• Willingness to provide mental health services via tele-health to include phone and/or video calls while following mandated reporter protocols.
• Must be able to demonstrate independent work with minimal supervision.
• Collaborating with the Enhanced Care Management (ECM) team on comprehensive case conceptualizations to optimize member outcomes.
• Work Location: Hybrid, 1 day on-site at locations in San Diego County
• Job Type: Full-time; 9am - 6pm PST
• Pay: $30.00 - $35.00 per hour

Requirements

• Required: Must maintain a current license with the California Board of Behavioral Sciences as an Associate Marriage and Family Therapist (AMFT), Associate Clinical Social Worker (ACSW), OR Associate Professional Clinical Counselor (APCC)
• Computer skills and proficiency in office suites (Google), Spreadsheets (Google Spreadsheets), operating system (Windows/ MAC), communication and collaboration (Gmail).
• Strong analytical thinking and ability to handle multiple tasks concurrently.
• Excellent customer service with patients & co-workers.
• Excellent communication and listening skills.
• Ability to build rapport quickly.
• Detail oriented.
• Ability to communicate with compassion and empathy.

Minimum Qualifications:

• A Master's degree from an accredited college or university in psychology, marriage and family therapy, social work, or counseling.
• Possession of an active, current, and clear registration with the California Board of Registration with the Board of Behavioral Health Sciences (BBS) REQUIRED
• Must be a mental health professional as an Associate Clinical Social Worker (ACSW), Associate Professional Clinical Counselor (APCC), Associate Marriage and Family Therapist (AMFT)