AI Functional Technical Consultant

Role Summary

The AI Functional Technical Consultant serves as the bridge between business stakeholders and technical AI/ML delivery teams. This person translates business processes and functional requirements into AI-driven solutions, configures and customizes AI platforms, and ensures solutions are both technically sound and aligned with client business objectives. The ideal candidate combines domain/functional expertise (Telecommunication domain preferred) with hands-on technical fluency in AI tools, integrations, and data pipelines.

Requirements

Key Responsibilities

• Gather, analyze, and document business requirements; translate them into functional and technical specifications for AI/ML solutions
• Configure, customize, and implement AI platforms (e.g., generative AI, LLM-based agents, predictive analytics, RPA+AI hybrid solutions) to meet client needs
• Design and validate AI workflows, prompts, decision logic, and integration points with existing enterprise systems (ERP, CRM, data warehouses)
• Conduct fit-gap analysis between out-of-the-box AI capabilities and client-specific requirements
• Collaborate with data engineers, ML engineers, and solution architects to ensure technical feasibility and scalability
• Lead or support workshops, demos, and UAT (user acceptance testing) sessions with business stakeholders
• Develop functional design documents, process flows, test scripts, and training materials
• Monitor AI solution performance post-deployment; recommend optimizations based on usage data and business outcomes
• Ensure solutions comply with data governance, security, and ethical AI standards
• Act as a trusted advisor to clients on AI adoption strategy, change management, and best practices
• Required Qualifications
• Bachelor's degree in Business, Computer Science, Information Systems, or related field (Master's a plus)
• 3–7 years of experience in functional/technical consulting, business analysis, or solution implementation
• Hands-on experience and strong AI foundation knowledge on Agentic AI, Langchain, Deep Agents, Google ADK and CrewAI
• Strong understanding of business processes in at least one functional domain (finance, supply chain, HR, sales, customer support, etc.)
• Experience with requirements gathering, process mapping, and solution design methodologies
• Familiarity with APIs, data integration concepts, and basic scripting (Python, SQL) for configuration/validation
• Excellent communication skills — able to translate technical concepts for non-technical stakeholders and vice versa
• Experience with project delivery methodologies (Agile, Scrum, or Waterfall)

Preferred Qualifications

• Certifications in relevant AI platforms or cloud providers (Azure, AWS, GCP)
• Change management or training/enablement experience
• Telecommunications Industry-specific expertise
• Core Competencies
• Analytical thinking and structured problem-solving
• Stakeholder management and client-facing communication
• Ability to work across both business and technical teams
• Adaptability in fast-evolving AI technology landscape
• Strong documentation and presentation skills
• Applicants must be authorized to work in the United States without the need for visa sponsorship by Onset.
• Work visa sponsorship will not be provided, now or in the future, for this position.
• Onset is an Equal Employment Opportunity (EEO)/Affirmative Action employer.
• All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
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