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Job opportunity
Customer Service Team
Charleston, SC, US
Source: Old South Carriage Co careers · View original posting
- Employment
- full time
Employer job description
From Old South Carriage Co's posting. “We” and “our” refer to the employer.
Old South Carriage Company is searching for well-rounded Customer Service Specialist to help us deliver the best possible experience for each and every guest. Our talented customer service team have a direct, immediate impact on the success of Old South Carriage through friendly customer interactions, insightful tour recommendations, accurate monetary transactions, and efficient tour dispatching. In this role, you’ll provide incredible service making sure our customers’ experience begins with a warm hello and friendly smile.
Our Carriage Tours are running from 9am till 10pm most days, and we have both AM and PM shifts for the Customer Service team (8:30-5 and 4:30-10:30). Our operations are heavily involved with horses, and all staff must be comfortable with animals and learn equine handling skills in training.
Responsibilities
- Greet customers with our southern hospitality and service
- Demonstrate exceptional product knowledge, solid software skills, and accuracy in all financial transactions
- Organize and dispatch horse-drawn carriage tours
- Move horse and carriages from different staging areas in barn
- Work in conjunction with sales team, tour guides, and barn crew in a efficient and friendly way
- Help foster a culture of excellence by treating customers and colleagues with respect
- Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
Requirements
- Experience in a customer-facing and service-minded environment
- Ability to exercise logistical skills and good judgement in a fast-paced environment
- Comfortable around horses and able to handle them
- Organized, attentive, and detail-oriented
- Valid drivers license with reliable transportation
- Open availability (7 days a week/ AM and PM) for a 40 hour work week.
Benefits
- Industry-leading pay starting at $18hr
- Flexible scheduling around a 40-hour work week
- Free Parking in Downtown Charleston
- Free Tours for friends and family
- Opportunities for continuing education and advancement in company
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Listing check
- Employer posted
- · 99 days ago
- Status
- Listed as a current opening
- Apply goes to
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