layiq
/la·yiq/adjective
worthy; deserving; fitting; suitable.
A role, opportunity, or path that merits attention, time, and pursuit.
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Job opportunity
Member Happiness Team Lead
Clever Benefits
US
Source: Clever Benefits careers · View original posting
- Employment
- full time
Employer job description
From Clever Benefits's posting. “We” and “our” refer to the employer.
- Oversee daily operations
- Quality assurance
- Escalation triage
- Onboarding/ongoing training
- Maintain familiarity - current smart phone apps, services, networks, trends
- New product launches/workflow changes/brief the team
- Knowledge Base, & Macros - priority levels, tagging logic, escalations
- Maintain team scheduling rotation 365
- Lead team mtgs - keep the team aligned/connected
- Recurring cross-functional mtgs, translating updates into actionable guidance
- Point of contact for other teams/select client contacts
Requirements
- Smart phone
- Zendesk
- Coaching Skills
- Health Tech
- Written/verbal communication skills
- Manage fast-paced environment
- Problem-solving
- Private remote network
Benefits
- FT
Benefits
- PTO
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Listing check
- Employer posted
- · 62 days ago
- Status
- Listed as a current opening
- Apply goes to
- Workable, the employer's hiring system
Posted over two months ago. Hiring can take months, so age alone is not a warning. If you are unsure, check the employer's careers page.
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