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Job opportunity
Alumni Coordinator
Hartford, CT, US; Springfield, MA, US
Source: Boca Recovery Center careers · View original posting
- Employment
- full time
Employer job description
From Boca Recovery Center's posting. “We” and “our” refer to the employer.
- Job Title: Alumni Coordinator
- Location: On site - Springfield MA
- Department: Strategic Development
- Reports To: Kaity Navarro, National Director of Strategic Development
Salary: Competitive based on education and experience.
About Us
Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana and Massachusetts, we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.
Job Summary
We’re seeking a passionate and organized Alumni Coordinator to oversee post-treatment support for our clients. This role ensures sustained engagement, supports re-admission efforts when necessary, and builds meaningful relationships with alumni to promote lasting recovery.
Key Responsibilities
- Alumni Support & Aftercare
- Maintain regular outreach (calls, texts, emails) for at least one year post-discharge.
- Track all interactions and follow-up tasks via Salesforce or similar CRM.
- Ensure compliance with Joint Commission aftercare requirements.
- Alumni Engagement
- Facilitate one weekly alumni group with a licensed therapist.
- Coordinate and attend one H&I commitment per week.
- Develop strategies to strengthen alumni involvement and participation.
- Intake Oversight
- Review BHT-submitted intake forms for accuracy of contact and emergency information.
- Correct any errors and escalate recurring issues to the Director of Operations.
- Relationship Building
- Build rapport with clients prior to discharge to ensure a smooth transition into the alumni program.
- Serve as a primary contact for alumni, providing encouragement and connection to ongoing resources.
- Reputation Management
- Encourage alumni and family members to leave reviews on the facility's Google profile.
- Target: Secure at least five reviews per week.
- Re-Admission Support
- Monitor alumni well-being and identify those in need of re-engagement.
- Coordinate with admissions and clinical teams to support re-entry into care.
Requirements
- Strong interpersonal and communication skills, with the ability to connect empathetically with individuals in recovery.
- Excellent organizational skills and attention to detail.
- Proven ability to manage multiple responsibilities and adapt to evolving priorities.
- Experience in behavioral healthcare or alumni relations strongly preferred.
- Education & Licensure
- Associate's or Bachelor’s degree in Human Services, Behavioral Health, or related field preferred.
- Relevant certifications or experience in peer support, alumni engagement, or case management are advantageous.
Benefits
- Why Join Us?
- At Boca Recovery Center, you’ll be part of a team that values connection, compassion, and commitment to recovery. This is more than a job—it’s an opportunity to make a meaningful impact on someone’s life.
- Boca Recovery Center is an Equal Opportunity Employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees.
- View the federal EEO is the Law poster here.
- Ready to help change lives? Apply today!
- Boca Recovery Center offers a comprehensive benefits package, including: Health Insurance
- Retirement Plans
- Disability Coverage
- Paid Time Off
- Continuing Education & Professional Development Opportunities
- Join Boca Recovery Center and make a meaningful impact through expert, compassionate care in a mission-driven environment focused on recovery and wellness.
About this listing
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
Employer posted:
Listing check
- Employer posted
- · 27 days ago
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- Listed as a current opening
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