Housekeeper

Housekeeper

• Company Website
• Location: On Site - Springfield MA
• Department: Operations
• Reports to: Director of Operations (DOO)

About Boca Recovery Center

Founded in 2016, Boca Recovery Center is a nationally recognized addiction treatment provider specializing in substance use disorders and co-occurring mental health conditions. With locations in Florida, New Jersey, Indiana, and Massachusetts; we deliver evidence-based clinical care in a supportive, structured environment. Our team is committed to providing trauma-informed, client-centered services that promote lasting recovery.

Position Overview

The Housekeeper is responsible for ensuring the cleanliness, sanitation, and maintenance of the facility to support a healthy, safe, and welcoming environment for clients, staff, and visitors. This position plays a vital role in infection control, health, and hygiene throughout the treatment center. The ideal candidate will be detail-oriented, dependable, and capable of working independently while adhering to company protocols and regulatory standards.

Key Responsibilities

• Facility Cleaning & Sanitation
• Clean and sanitize rooms, hallways, lobbies, lounges, restrooms, stairways, and other facility areas.
• Vacuum, shampoo, and spot clean carpets, rugs, furniture, and draperies using appropriate cleaning equipment.
• Mop and disinfect floors to maintain a clean, safe environment.
• Clean and disinfect kitchens, including appliances, utensils, and food preparation surfaces.
• Waste & Biohazard Management
• Empty wastebaskets and transport trash to designated disposal areas following safety protocols.
• Handle and dispose of biohazardous waste in accordance with regulations and company procedures.
• Inventory & Supply Management
• Transport and restock linens, towels, toiletries, and cleaning supplies.
• Refill dispensers for soap, toilet tissue, and paper towels as needed.
• Monitor inventory levels and notify supervisor of supply needs.
• Safety & Compliance
• Follow all infection control guidelines to prevent the spread of illness and maintain a healthy environment.
• Identify and report maintenance issues or safety hazards.
• Adhere to all HIPAA regulations, ensuring patient confidentiality at all times.
• Follow all company policies, safety protocols, and confidentiality guidelines.
• Team Collaboration & Professionalism
• Foster a positive, respectful work environment by demonstrating teamwork and effective communication.
• Attend staff meetings and training as required.
• Perform additional cleaning and support duties as assigned by management.

Requirements

• Prior experience in housekeeping, custodial services, or a healthcare setting preferred.
• Excellent multi-tasking skills with the ability to prioritize and demonstrate flexibility.
• Knowledge of cleaning equipment, chemicals, and safe handling procedures.
• Ability to follow infection control protocols and safety guidelines.
• Ability to work independently and as part of a team.
• Must maintain punctual and reliable attendance.
• Essential Skills & Attributes
• Clear communication skills with supervisors, co-workers, and clients.
• Strong organizational and time management abilities.
• Highly detail-oriented with a commitment to excellence.
• Ability to handle multiple tasks and maintain focus in a busy environment.
• Positive attitude and emotional resilience.