Product Manager

Company Overview:

Sustainment is an AI-native software platform that helps US-based manufacturers easily find and work with the critical suppliers they need to build and manage their supply chains. Our vision is to reimagine American manufacturing as a hyperconnected, secure, and resilient ecosystem of local and regional suppliers who can more easily connect, interact, and do business with the industry and government customers that rely on them.

We are a dual-use technology platform that supports both DoD and commercial customers in pursuit of our vision.

Job Overview:

We’re looking for a smart, collaborative, and execution-oriented Product Manager or Senior Product Manager to join our growing team. If you thrive in fast-paced environments, care deeply about customers, and enjoy turning ambiguity into impactful products, we’d love to talk.

In this role, you will own the product lifecycle end-to-end—from user research and strategy through delivery, launch, and iteration. You’ll work closely with Engineering, Design, and cross-functional partners to build and scale products that deliver real value to our customers.

Depending on experience, you will either own a scoped product area or lead a broader product domain or customer segment (e.g., federal and defense customers), helping shape both product strategy and execution.

Responsibilities:

• Own the product lifecycle end-to-end: discovery, requirements, development, launch, and iteration
• Define and execute the product roadmap, aligned with company goals, customer needs, and technical constraints
• Serve as the Product Leader for engineering teams: Own and manage the product backlog
• Write clear, actionable user stories and acceptance criteria
• Prioritize work based on customer value, business impact, and technical considerations
• Participate in and help guide Agile ceremonies (sprint planning, standups, reviews, retrospectives)
• Partner closely with Engineering, UX, Data, Customer Success, Sales, and Marketing to deliver high-quality product experiences
• Gather and synthesize customer and market insights through direct engagement with customers and internal stakeholders
• Drive cross-functional alignment and communicate product direction effectively across all levels of the organization
• Lead product and feature launches, including rollout planning, enablement, and post-launch analysis
• Use data to inform decisions, measure success, and continuously improve the product
• Evaluate market opportunities and competitive landscape to inform product strategy
• For Senior Product Managers: Own a product domain or customer segment (e.g., federal/defense), including strategy, roadmap, and outcomes
• Partner with leadership on long-term product strategy and go-to-market alignment
• Navigate complex environments such as regulated industries, government customers, or multi-stakeholder ecosystems

Qualifications:

• Bachelor’s degree or equivalent experience
• Product Management experience: Product Manager: 2–4 years
• Senior Product Manager: 5+ years with demonstrated ownership of product areas or domains
• Experience working in a venture-backed or high-growth startup environment
• Hands-on experience in Agile/Scrum environments
• Proven ability to manage and prioritize a product backlog and translate business needs into clear product requirements
• Strong analytical and data-driven decision-making skills
• Excellent communication skills (verbal, written, and visual), with the ability to engage both technical and non-technical audiences
• Ability to self-manage, operate with autonomy, and thrive in ambiguity
• Detail-oriented with a strong strategic mindset—comfortable moving between big-picture thinking and execution
• Passion for building products that deliver meaningful customer and user value
• Nice to Have: Experience in eCommerce, supply chain, or logistics
• Experience working with or selling into federal or defense customers
• Familiarity with regulated or compliance-heavy environments
• Sustainment offers a competitive benefits package for full time employees including medical, dental, vision, paid time off, company holidays, and 401K matching.
• Sustainment is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Sustainment participates in E-Verify.