Commercial Lending Servicing Specialist - Member Servicing

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Living the Well Life means you’re supported in life, not just work.  It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being.  You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow.  And we’re recognized for it – Wells Fargo once again ranked in the top three - making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S.

Join us!

About this role:

Wells Fargo is seeking a Commercial Lending Servicing Specialist to join our Member Servicing team as a part of our Corporate Investment Banking Lending Operations (CIBLO) division. Learn more about our career areas and lines of business at  wellsfargojobs.com .

In this role, you will:

• Provide servicing activities for low to moderately complex commercial products
• Coordinate all aspects of resolving open customer service issues and interact with internal and external customers
• Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements
• Evaluate and upload data into the systems of record

Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs

• Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
• Serve as an escalation point in the resolution of client issues
• Provide guidance and training to peers
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements

Required Qualifications:

2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Operations experience with the Commercial real estate product
• Commercial loan documentation, preparation or review experience
• Familiarity with Loan IQ
• Residential and commercial appraisal experience
• Sound analytical skills and the ability to interpret and research loan origination, legal, or real estate documents
• Knowledge and understanding of builder, construction, or renovations lending
• Knowledge and understanding of the Flood Disaster Protection Act (FDPA)
• Ability to navigate multiple computer systems, applications and utilize search tools to find information
• Ability to work effectively in a fast-paced collaborative environment, while managing competing priorities
• Intermediate Microsoft Office (Word, Excel, and Outlook) skills
• Advanced verbal and written communication skills

Job Expectations:

• Ability to work in office at posted location for a minimum of three days per week
• Ability to work from 8:30-5:30pm
• Position is not eligible for Visa sponsorship or transfer or a Visa sponsorship

Primary Posting Locations:

1525 W W T Harris Blvd, Charlotte, North Carolina 28262-8522

Posting End Date:

28 Oct 2026 *Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations,

timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit  Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.