PA and office manager

Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion.

As our PA/office manager, you will play a key role in ensuring the smooth running of office operations. You will support senior leadership with diary management and administration, while helping to create a positive, efficient, and well-organised working environment. This is a full-time, office-based role, with attendance required five days a week.

In this role, you will take full ownership of office management, ensuring everything runs seamlessly. You will ensure the workplace remains professional, welcoming, and fully functional for both employees and visitors.an employer. For this reason, experience in facilitates management is essential.

Alongside this, you will coordinate senior level schedules, manage meetings and support key business activities, acting as a trusted partner to stakeholders and ensuring priorities are aligned across teams.

You will partner our CEO - USA and key leaders in his team, providing high-quality administrative and organisational support. You will also play a key role in driving office-based initiatives, supporting internal events and contributing to a strong, engaging workplace culture.

You will be discreet and professional at all times, and have a natural ability to build strong relationships across the organization, alongside excellent written and verbal communication skills. Highly organised, proactive and adaptable, you will take initiative and approach your work with efficiency, flexibility and a solutions-focused mindset. Given the global nature of the business, flexibility to support international time zones and occasional work outside of standard office hours will be required.

• Manage complex and fast-paced diaries for members of the executive team, ensuring effective prioritisation and time management.
• Draft, review and send communications on behalf of executives, maintaining a high standard of professionalism and confidentiality.
• Prepare meeting agendas, collate briefing materials, take accurate minutes and track actions to ensure timely follow-up and delivery.
• Arrange domestic and international travel, including flights, accommodation, visas and detailed itineraries.
• Coordinate 1:1s, team meetings and wider business meetings, providing support before, during and after where required.
• Highly competent in Microsoft PowerPoint and Microsoft Word at an advanced level, with the ability to produce complex, high-quality presentations and documentation; intermediate proficiency in Microsoft Excel.
• Provide comprehensive administrative support, including expense management, invoice processing, and document preparation. Act as a gatekeeper for executives, managing inboxes, calls and visitors with discretion and sound judgement.
• Confident user of AI to improve efficiency and productivity
• Organise team events, offsites, socials and conferences.
• Provide ad hoc support to wider teams aligned to the executives as needed.
• Deliver a positive workplace experience by coordinating office initiatives, managing supplies, and responding to employee needs.
• Passionate about creating a welcoming, comfortable, and engaging environment for employees and visitors
• Conduct regular inspections and floor walks to ensure visual and operational compliance, proactively identifying and resolving issues.
• Partner with people and culture to co-oordinate office-based onboarding for new starters, ensuring a smooth, organised, and welcoming first-day experience.
• Provide a professional and welcoming front-of-house presence.

Requirements

• Experienced in personal or executive assistance roles and with office management experience
• Ability to be in the office four to five days a week
• Discreet, trustworthy and professional, with the ability to act as an ambassador for the Yugo executive team in the USA
• Systems and AI proficiency
• Resilient, upbeat and positive mindset with the abillty to multi-task and problem solve on the fly