Ticket Office Clerk

Why Work at BYU

At Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.

As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the  University's Mission : "To assist individuals in their quest for perfection and eternal life."

We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.

Belonging Statement

United by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts  across  the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.

Employment Requirements

Members of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.

In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards . Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.

Equal Opportunity

Ticket Office Clerk

This position supports ticket sales and customer service for a wide range of campus sporting and fine arts events. The role is primarily phone-based, assisting customers as they purchase tickets online, while also responding to emails and text messages during office hours. Additional shifts take place during evening events, providing in-person customer service and ticket sales at event venues.

Note: This is a part-time position (17.5) hours per week.

What you’ll do in this position:

• Sell tickets and assist customers with online purchases for athletic and fine arts events
• Provide friendly, professional customer support via phone, email, and text
• Work event shifts that include in-person customer service and ticket sales
• Enjoy working with people and delivering excellent customer experiences
• Think logically and solve problems efficiently
• Maintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hours
• Work at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during events

What qualifies you for this role:

Required

A firm commitment to the mission of BYU

Preferred

One year of box office experience

What we offer in return:

This position comes with fantastic benefits , including:

• Employee assistance program, available to the employee and all members of their household
• Access to the library
• Free on-campus parking
• Free UTA pass
• Discounts at the BYU Store and for many events at BYU
• Typical Starting Pay: $14.00 per hour

The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.

**If the job doesn’t have a post-end date, the job could close at any time on any day**