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Buenos Aires, Remote
Source: BPM LLP careers · View original posting
From BPM LLP's posting. “We” and “our” refer to the employer.
The Tax Administration Supervisor provides day-to-day leadership and operational oversight for the Buenos Aires Tax Administration team.
The primary purpose of this team is to support BPM’s Tax Directors and Managing Directors, while partner administrative support remains in the U.S. T h is is a hands-on player / coach role overseeing Tax Administration Associates, not a pure people-management role.
Reporting directly to the Tax Admin Leader, this role is responsible for workflow coordination, quality assurance, resource management, onboarding, training, and service delivery. The Supervisor partners closely with U.S.-based Tax Administration leadership to provide consistent, timely
, and high-quality support to the Tax Practice.
Team Leadership & Supervision
Directly supervise, coach, and support a team of Tax Administration Associates.
Work as a hands-on player / coach by jumping in on coverage, escalations, training, and peak-period support as needed.
Assign each
Associate with a defined portfolio of Directors and Managing
Directors and keep cross-training and backup coverage in place across the team.
Assign, prioritize, and distribute work to meet service expectations and deadlines.
Monitor workload, capacity, utilization, schedules, and backup coverage across the team.
Provide regular feedback, guidance, and development support to team members.
Promote a collaborative, accountable, and service-focused team environment.
Operational Management & Quality
Review completed work for accuracy, quality, timeliness, and adherence to standard operating procedures.
Track productivity, turnaround times, service metrics, and workload trends.
Identify workflow risks, capacity concerns, and service issues, and escalate when appropriate.
Serve as the first point of escalation for operational, workload, quality, and service-related matters.
Support process improvements, documentation updates, and adoption of new tools and technology.
Training & Stakeholder Support
Coordinate onboarding, training, and cross-training for new and existing team members.
Identify skill gaps and recommend training or development opportunities.
Serve as the primary operational liaison between the Buenos Aires team and the Tax Admin Leader.
Communicate priorities, deadlines, workload changes, and recurring concerns clearly and promptly.
Support
Managing Director and Director services, tax engagement administration, and other approved Tax Administration work, stepping in directly when the team needs help.
Compliance & Confidentiality
Ensure compliance with BPM information security, confidentiality, privacy, and document-handling standards.
Reinforce proper handling, storage, and transmission of client and firm information.
Maintain accurate operational documentation and support audit or compliance needs.
Please note: this posting is for prospective candidates only. Unsolicited third-party resume submissions will be considered property of BPM and will not be acknowledged or returned.
LAYIQ is an independent job-discovery service. This listing does not imply a partnership with or endorsement by the employer. Review the original posting for current details and availability.
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