Senior Analyst, Pilot Resources

How you'll help us Keep Climbing (overview & key responsibilities)

Crew Planning Team is seeking a Sr. Analyst who will be responsible for the discovery, sizing, and initial feasibility assessment of efficiency solutions within the Flight Operations (FOP) budget. This role requires a results-oriented person with deep data manipulation experience. The candidate should have excellent organizational and communication skills and feel comfortable in a fast-paced environment. The role will support the analytics behind Crew Resources initiatives, projects, and programs

• Developing and automating Crew performance reports and dashboards to support senior leaders and business units
• Present analytical findings to crew leadership
• Cleaning and curating datasets by researching new data sources and collaborating with other business units to determine the best source for the data
• Wrangling large datasets using Python, SQL, etc. to identify opportunities and understand performance
• Perform data engineering and validation to create data assets for the teams
• Ability to leverage cloud-based solutioning technologies such as AWS (glue, lambda, S3, etc.) for automation efforts

Responsible for managing multiple projects and priorities at the same time while balancing individual and conflicting priorities, aligning resources, and maintaining relationships with peers and internal customers across the Company

• Establish and maintain relationships with Crew and Flight Operations customers
• Ensure PWA contractual compliance and provide ad hoc analytics to improve operational performance and understand impact of pilot behavior
• Be intellectually curious, ask questions, and speak up when they have an idea
• Have a team first attitude, with the success of our team and business partners as their top priority
• Practice safety-conscious behaviors in all operational processes and procedures

What you need to succeed (minimum qualifications)

Is at least 18 years of age and has authorization to work in the United States.

Possesses a high school diploma, GED, or high school equivalency.

Embraces diverse people, thinking, and styles.

Consistently prioritizes safety and security of self, others, and personal data.

• 1-2 years of experience in data analysis, business insights, consulting, or operations research with a focus on operational efficiencies
• Experience with analytical tools, such as SQL, Python, and PowerBI/Tableau required, as well as MS Office (Excel, PowerPoint)
• Excellent communication and presentation skills, with the ability to articulate complex data insights and business impact clearly
• Strong business acumen, with the ability to identify and drive cost-saving initiatives through data-backed insights
• Proven problem-solving and critical-thinking skills, with a strategic mindset and strong focus on execution
• Experience influencing decision-making at all levels of the organization through data storytelling
• Ability to work cross-functionally and build strong relationships with stakeholders across departments

What will give you a competitive edge (preferred qualifications)

Bachelor's degree and 1 year of work experience in Data Analytics, Decision Science, Engineering, Business, Finance or related analytical field OR Masters level degree OR equivalent experience AND/OR a combination of both

• Understanding of the Delta Pilot Working Agreement or other airline collective Bargaining Agreements
• Knowledge of Crew Operations and data
• Familiarity with FAA pilot regulations