Senior Coordinator - CSM MARC

How you'll help us Keep Climbing (overview & key responsibilities)

Responsible for the handling, generation, and retention of engine shop visit paperwork • Inputting incoming customer engine records into the MTAC system or removal data from Delta internal system into MTAC system • Generation of customer specific part reports (LLP, MSPL, and Component) from MTAC system for customers

• Resolves routine system and customer generated issues using the blended core – SAP, GEM/MIRS, SCEPTRE and MTAC
• Provide direct support of the engine and support shops regarding discrepancies in engine shop paperwork
• Practice safety conscious behaviors in all operational processes and procedures
• Must be able to multitask in a high volume fast paced working environment
• Responsible for the handling, generation, and retention of engine shop visit paperwork
• Inputting incoming customer engine records into the MTAC system or removal data from Delta internal system into MTAC system
• Generation of customer specific part reports (LLP, MSPL, and Component) from MTAC system for customers
• Provide direct support of the engine and support shops regarding discrepancies in engine shop paperwork
• Practice safety conscious behaviors in all operational processes and procedures
• Must be able to multitask in a high volume fast paced working environment

What you need to succeed (minimum qualifications)

Is at least 18 years of age and has authorization to work in the United States.

Possesses a high school diploma, GED, or high school equivalency.

Embraces diverse people, thinking, and styles.

Consistently prioritizes safety and security of self, others, and personal data.

Basic understanding of OEM source documents including major assembly, component and aircraft repair manuals, Illustrated Parts Catalog (IPC)/Illustrated Parts List (IPL), and manufacturer standard practice manuals and FAA technical record policies

Must have strong commitment to safety and compliance values

Must have strong time management and analytical skills to identify tactical and strategic issues.

Must perform well under pressure with strong organizational skills.

Able to work effectively in a fast paced and high-volume environment.

Must have a strong sense of customer service.

Effective oral and written communication skills to interact with internal and external customers.

Highly motivated and flexible with an attention to detail.

Must have strong interpersonal and communication skills as well as a drive for inclusion and recognizing the value of diversity in in a robust work environment.

What will give you a competitive edge (preferred qualifications)

3-5 years industry experience required, and 2 years related Delta TechOps or aircraft technical records experience preferred

Basic working knowledge of aircraft structure, components, assemblies, and associated configurations

Basic understanding of aircraft and power plant systems as related to compliance and record keeping within electronic systems.

Familiarity with all Blended Core systems (SAP, SCEPTRE and MIRS) for component tracking or other similar record tracking systems.

4-year technical degree in a computer, aviation or business-related field, or A&P license with equivalent Shop, Line or Hangar maintenance experience, aircraft components tracking or maintenance forecasting, parts receiving or maintenance programs, or equivalent training and/or operations experience preferred.