Dispatcher

• 🚪 Now Hiring: Dispatcher
• Tip Top Garage Doors | Indian Trail, NC
• Pay: $17–$19 per hour (DOE)

Are you a strong communicator who thrives in a fast-paced environment and loves keeping teams organized and running efficiently?

Tip Top Garage Doors is looking for a dependable, detail-oriented

Dispatcher to serve as the heartbeat of our daily operations.

In this role, you’ll coordinate schedules, support our field technicians, and help deliver a smooth, professional experience for our customers. If you enjoy problem-solving, multitasking, and being the go-to person who keeps everything on track, this could be the perfect fit.

• 🔧 What You’ll Do
• Schedule and dispatch service and repair calls based on technician location, availability, and skillset
• Monitor and adjust schedules in real time to respond to changes, emergencies, and customer needs
• Communicate clearly and professionally with technicians, customers, and management throughout the day
• Review daily jobs to ensure correct skill levels, parts, notes, and payment details are in place
• Optimize routes to reduce drive time, improve efficiency, and minimize callbacks
• Serve as a primary point of contact for customers—answering questions and setting clear expectations
• Accurately document customer interactions and ensure proper follow-up
• Handle inbound calls and route them appropriately
• Support the office and operations team with additional administrative tasks as needed
• ✅ What We’re Looking For High school diploma or equivalent
• 1–3 years of dispatching, scheduling, or service coordination experience
• Garage door industry experience preferred
• Familiarity with ServiceTitan or similar scheduling software is highly desirable
• Strong multitasking, organization, and time-management skills
• Clear, professional written and verbal communication
• Calm, solution-focused mindset under pressure
• Team-oriented attitude with a willingness to jump in and help where needed
• Comfortable using computers and learning new systems quickly
• 🎯 What We Offer
• Competitive hourly pay: $17–$20/hr (DOE)

Comprehensive benefits package, including:

• Health, Dental & Vision Insurance
• Paid Time Off & Paid Holidays
• 401(k) with company match
• Employee discounts & referral bonuses
• Ongoing training and development
• A supportive, team-first culture with opportunities for growth into senior or leadership roles
• If you’re ready to join a dependable, growing garage door company where your work truly matters, Tip Top Garage Doors would love to hear from you.
• 👉
• Apply today and help keep our operations—and our customers—moving forward.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.

Pay Range

$17 — $19 USD