Technical Product Marketing Specialist, Canada & Latin America

The International Product Marketing team in Canada and Latin America is looking for a Technical Product Marketing Specialist to support Apple's exciting product launches and ongoing marketing efforts. Based in Coral Gables, you will support teams across Canada and Latin America.

The Technical Product Marketing team provides direct technical management and operational support to the Apple Product Marketing organization. This includes support for product launches and press briefings, retail demo development, internal testing and demonstrations, product and feature investigations, and experiential marketing.

This role is part of the International Product Marketing organization, a group of experts who champion Apple products within their respective markets and find innovative ways to keep them at the heart of the customer conversation. The organization lays the foundation for Apple's peerless demonstrations, presentations, and briefings.

We are passionate about our products, and we are looking for a highly motivated individual to provide best-in-class technical support to our marketing initiatives.

Description

Every Apple launch depends on demonstrations that work flawlessly. In this role, you will be the technical force behind them, turning new products into experiences that the media, external and internal partners can see, trust, and talk about.

You will bring deep knowledge of Apple platforms and a hands-on approach to a fast-moving environment where no two days look alike. You will work closely with product and engineering teams to make sure each launch is ready for the world stage.

This role suits a collaborative, self-directed problem solver who takes pride in the details that make a product shine.

Responsibilities

• Support the introduction of new products by collaborating with product managers and engineers, providing technical expertise to ensure our products receive the launch they deserve
• Work with product managers and engineers to define, plan, create, and evaluate product demonstrations that showcase the capabilities of our hardware, software, and services working together
• Design and implement scripts, subsystems, and software automation through on-device services, and streamline processes to help Product Marketing prepare efficiently for launches and ongoing marketing efforts
• Be comfortable with a range of tasks, from running and dressing network and data cables to deploying and supporting a press briefing with worldwide visibility, often within the same day
• Demonstrate a strong sense of individual ownership and responsibility while working in a team environment
• Maintain and troubleshoot servers
• Be a visible and vocal member of the Product Marketing team

Minimum Qualifications

• 2+ years of experience with both iOS and macOS, as well as Apple hardware
• Experience with mass deployment techniques and best practices for iOS and macOS, as well as large-scale system administration
• Strong knowledge of the macOS command line toolset, shell scripting, Python, and modern web technology codebases
• Fluency in written and spoken English
• Ability to travel up to 40% of the time, within the United States and internationally, including to Canada and Latin America

Preferred Qualifications

• Solid practical knowledge of networking hardware, software, and implementation best practices
• A solution-oriented mindset and high-level programming skills
• Excellent written and spoken communication skills, and the ability to tailor communication to different audiences
• Experience building scalable databases
• A creative and ambitious approach to problem-solving
• Proficiency in Spanish and/or Portuguese
• Bachelor's degree in Computer Science or equivalent experience