Intern - Transformation and Innovation

Position Summary

The Transformation & Innovation Intern plays a crucial role in supporting Praxis Health’s Oracle Health implementation, along with various technology and operational improvement initiatives. This hands-on internship offers a unique opportunity that encompasses project coordination, documentation management, technology testing, collaboration-site organization, and structured professional learning. The intern operates under supervision, ensuring that projects remain organized, accurate, and on track.

Key Responsibilities

• Project Documentation and SharePoint Management
• Upload and systematically organize approved meeting notes, summaries, and project files in designated SharePoint locations.
• Implement naming and version-control standards; identify any missing, duplicate, or outdated documents, and maintain a simple exception log.
• RingCentral AI Agent Testing
• Assist designated project leads in executing approved test scenarios within authorized environments.
• Document test outcomes, defects, follow-up items, and retest results, utilizing only approved test data.
• Document Coordination and Distribution
• Prepare and coordinate approved documents for Oracle and Praxis stakeholders.
• Verify current versions, distribution lists, permissions, and required approvals prior to sharing.
• Project and Operational Support
• Assist with device inventory reconciliation and conduct an iPad assignment/utilization audit.
• Maintain task trackers, identify discrepancies, and summarize findings for project owners.
• Meeting Coordination
• Support scheduling, attendee coordination, meeting links, materials, and follow-up logistics.
• Oracle Online Learning
• Complete supervisor-assigned Oracle Health online learning journeys, subject to available access.
• Track course completion and share concise takeaways related to implementation, ambulatory workflows, and change management.
• Microsoft Teams Channel Development
• Assist in proposing, organizing, and maintaining the Oracle implementation Teams channel structure under established governance.
• Draft channel navigation guidance, maintain SharePoint links, and flag outdated content; secure approval before creating channels or altering permissions.

Qualifications

• Current enrollment in, or recent completion of, a program in business, healthcare administration, information systems, project management, or a related field is preferred.
• Demonstrated strong organizational skills, attention to detail, follow-through, and proficiency in written communication.
• Proficient with Microsoft 365 tools, including Teams, SharePoint, Excel, Outlook, and Word; openness to learning new systems is essential.
• Ability to manage multiple assignments, ask clarifying questions, and collaborate effectively with clinical and technical teams.
• Genuine interest in healthcare technology, EHR implementation, AI applications, and operational improvement.
• Initial 90-Day Expectations
• Days 1–30: Complete onboarding and required training; familiarize with document and communication standards; initiate assigned uploads, scheduling, testing, and Oracle learning; draft a Teams channel map.
• Days 31–60: Manage recurring tasks with increased independence; maintain issue and distribution logs; support inventory/audit efforts; refine approved Teams resources.
• Days 61–90: Provide reliable weekly updates, complete assigned project outputs, summarize Oracle learning, and present improvements or findings to the supervisor.