Oral Care Quality Assurance Manager External Supply Solutions

Job Location

MASON BUS AND INNOVATION CTR

Job Description

ESS QA Site Leader will enable business growth in a fast-paced, dynamic organization. Responsible for developing, implementing and monitoring Quality systems, procedures, and standards for on-going production and initiative delivery at contract manufacturing sites.

Typical scope of ownership will be 3-4 sites, with on-site visits expected and required (10-25% of the time).

Regulatory & Compliance (R&C) – understand, coach, and execute compliance to:

• Corporate P&G QA assessments
• Industry standards (i.e. ISO, CFR)
• Applicable P&G SOP’s
• Start-up of new sites

Scorecards and Quality Master Planning to close gaps for in-process and output metrics, including coaching sites on executing quality and consumer complaint investigations.

Understand your site risk profile (R&C, Business scope) to then right size engagement and touchpoints aligned with the organizational leadership.

• Execute the PDCA Oversight Cycle per standard
• ○ Plan – Site Quality Systems Assessments
• ○ Do – Action Plans to close identified assessment gaps
• ○ Check – Effectiveness Checks for completed actions
• ○ Act – Proper communication, documentation and escalation per organizational triggers
• Actively engage and participate within the business unit, across all functions/disciplines to enable the business

Day to day business support and issue resolution – i.e. release, documentation review, deviations, problem solving, etc.

Initiative support – validations, PQ related approvals, etc.

Partner with the sites to execute on time and compliant Annual Product Reviews

Work with the sites to track and reduce/eliminate targeted consumer complaints

Horizontal quality system owner – i.e. eQMS, Consumer Complaints, micro, Annual product quality reviews, etc.

Coach and develop direct reports and personnel at external sites.

Partner with the sites to eliminate losses and support operational excellence/synchronization to enable cash/savings/productivity

Job Qualifications

Qualifications:

• Required
• Bachelor's degree in Quality, Industrial or Mechanical Engineering.
• A minimum of 2 years of related experience.
• In-depth knowledge of quality control standards and testing methodologies.
• Working knowledge of data analysis/statistical methods.
• Excellent communication skills with a keen eye for detail.
• Risk Management – ability to identify risks, communicate risks and drive appropriate mitigation
• Technical qualification for ESS QA.
• Problem Solving and Investigation Quality – (tools) – 6W2H, Fishbone, Y-Y, effective CaPAs
• Can independently identify improvement opportunities and reduce losses
• Quality Health and Micro Risk Assessment Execution – plan, execute, document observations, and report
• Understand and be able to coach/assess on applicable industry standards (i.e. ISO/CFR)
• Capable to execute key tasks in the company systems of record.

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case.

Total rewards at P&G include salary + bonus (if applicable) + benefits.  Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE .

Procter & Gamble participates in E-Verify.

Qualified individuals will not be disadvantaged based on being unemployed.

P&G is dedicated to meeting the needs of applicants requesting an accommodation/adjustment due to a disability in order to complete the online application process.  If you have a disability that affects your ability to complete our online application process, please visit our Disability Accommodation Page .

Job Schedule

Full time

Job Number

R000159882

• Job Segmentation
• Experienced Professionals
• Starting Pay / Salary Range
• $92,000.00 - $116,500.00 / year