Interim Payroll & Benefits Supervisor / Manager

ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,700,000+ members find better products, support better brands, and build a better world in the process.

We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.

Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

The Interim Payroll & Benefits Supervisor/Manager leads day-to-day payroll operations for a multi-state workforce of roughly 1,600 employees, combining hourly and salaried populations across headquarters and fulfillment centers on the East and West Coast, while covering a planned leave.

Payroll is the core of the role. The role carries heavy reporting and Accounting audit work, and prepares payroll for year-end and the Dayforce-to-Workday transition. The position also handles a defined set of benefits administration tasks and owns payroll-related Workday configuration, in partnership with Program Management.

Thrive Market operates in a growth-stage environment where payroll and Workday processes are still being built out, so this role is hands-on: it runs payroll and also helps build, document and improve the payroll and Workday foundation. The role keeps payroll accurate, compliant and on time, and leaves documented processes behind so the team stays stable after the leave ends.

Payroll Operations

Supervise and coach the Payroll Coordinator; set priorities and ensure coverage around payroll deadlines.

Own payroll accuracy and approval across all populations, supporting both East and West Coast employees: inputs, calculations, approvals, variance review and reporting. The Payroll Coordinator owns hourly and salaried processing for fulfillment centers and Last Mile; this role processes HQ payroll and steps in to run cycles end to end (regular, off-cycle, adjustments, final pay) when the Coordinator is out.

Maintain payroll tax and regulatory compliance; track changes and communicate them to internal stakeholders (e.g. HR, Finance and managers).

Operate and improve payroll controls and reconciliations; keep audit evidence ready for SOX/ICFR and external audits.

Prepare recurring and ad hoc payroll reporting (reconciliations, headcount, tax and labor cost) for HR, Accounting/Finance and leadership.

Partner with Accounting on internal and external audits: prepare schedules, provide evidence and respond to auditor requests.

Lead year-end readiness with Accounting: year-end reconciliations, tax filings, W-2 processing and calendar-year close-out.

Partner with Finance on payroll funding, tax remittances, journal entries and general ledger reconciliations.

Manage ADP, DailyPay and other payroll vendors against service levels, including day-to-day issue resolution; troubleshoot local payroll requirements and escalations.

Uplevel payroll and benefits: define the operating model and a scalable roadmap with the Director, HR; set quality metrics and use root-cause analysis to reduce repeat errors; standardize, automate and cross-train for coverage; and review vendor performance to give leadership data-driven recommendations.

Document procedures and calendars and deliver a knowledge-transfer handoff at the end of the engagement.

QUALIFICATIONS

• Required
• Bachelor's degree or equivalent experience in a relevant field (Business, Accounting, Finance, Human Resources or a related discipline preferred).
• 7+ years of progressive payroll experience, including multi-state US payroll and a combined hourly and salaried workforce.
• Hands-on Workday experience, including payroll configuration or build, and in-house payroll processing in an ERP/HCM system.
• Experience managing third-party payroll vendors and SLAs; ability to troubleshoot unique local payrolls.
• Working knowledge of benefits administration: enrollments, deductions, 401(k) and carrier reconciliation.
• 2+ years leading or supervising payroll staff or a team.
• Comfortable in a startup or growth-stage environment, with a track record of building and improving processes, controls and metrics.
• Advanced Excel proficiency and the ability to communicate effectively with associates at all levels.
• Preferred
• ADP experience, including integrations with Workday.
• Workday payroll or HCM implementation or migration experience; Dayforce experience a plus.
• SOX/ICFR payroll controls and audit support.
• Hourly, high-volume operations workforce experience (fulfillment or distribution) in a high-growth company.
• CPP, FPC or similar certification; prior interim or leave-coverage experience.
• BELONG TO A BETTER COMPANY
• At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.
• Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer
• At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!
• Employment with Thrive Market requires that employees be based in the United States. This is a condition of employment and must be maintained throughout the duration of employment.
• If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you.
• Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.
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