Quality Inspection & Calibration Team Lead

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We're hiring for an Inspection and Calibration Team Lead!

If you are excited and passionate about helping #LetsSolveWater, consider joining our team today!  Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world’s most challenging water issues.  We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions.  At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !

Job Summary:

The Receiving Inspection & Calibration Team Lead is responsible for leading the daily activities of the Receiving Inspection and Calibration functions to ensure compliance with quality management system requirements, regulatory standards, and company procedures. This position oversees incoming material inspection, calibration program management, and team performance while driving continuous improvement initiatives that support operational excellence, product quality, and customer satisfaction.

The Team Lead provides technical guidance, prioritizes workload, ensures timely completion of inspections and calibrations, and serves as the primary escalation point for issues related to supplier quality, nonconforming materials, and measurement system integrity.

This is a working role and up to 75% of the time the lead will be expected to conduct inspection and support calibration activities as needed.

Key Responsibilities

• Leadership & Team Management
• Lead, coach, and develop Receiving Inspection and Calibration personnel.
• Assign daily work activities and establish priorities to meet production and business requirements.
• Monitor team performance through metrics, audits, and regular performance discussions.
• Support hiring, onboarding, training, and competency development of team members.
• Promote a culture of quality, compliance, accountability, and continuous improvement.
• Receiving Inspection
• Oversee incoming inspection activities to verify materials, components, and assemblies meet established specifications and quality requirements.
• Ensure inspection plans, sampling plans, and acceptance criteria are appropriately applied.
• Review and disposition incoming inspection records and documentation.
• Coordinate containment activities for nonconforming materials.
• Initiate and support supplier corrective actions as needed.
• Collaborate with Supply Chain, Manufacturing, Engineering, and Supplier Quality teams to resolve quality concerns.
• Monitor inspection performance metrics including turnaround times, defect rates, and supplier quality trends.
• Calibration Management
• Manage the site calibration program for measurement and test equipment.
• Ensure calibration activities are completed according to established schedules and regulatory requirements.
• Maintain calibration records, certificates, and traceability documentation.
• Coordinate external calibration service providers and internal calibration activities.
• Investigate and assess the impact of out-of-tolerance equipment.
• Ensure measurement equipment remains compliant with applicable standards and quality system requirements.
• Drive improvements in measurement system effectiveness and reliability.
• Quality Systems & Compliance
• Ensure compliance with applicable quality standards (ISO 9001/13485).
• Support internal, customer, and regulatory audits.
• Maintain procedures, work instructions, forms, and records related to receiving inspection and calibration activities.
• Participate in CAPA, nonconformance, risk management, and continuous improvement processes.
• Ensure data integrity and proper documentation practices are maintained.
• Continuous Improvement
• Analyze inspection and calibration performance data to identify trends and opportunities for improvement.
• Lead root cause investigations and corrective actions related to inspection and measurement issues.
• Implement lean manufacturing, process improvement, and error-proofing initiatives.
• Support digital transformation and automation opportunities within quality processes.

Qualifications

• Education
• Associate's degree in Quality, Engineering, Technical Sciences, Manufacturing, or related field required.
• Experience
• 5+ years of quality assurance, receiving inspection, calibration, or manufacturing quality experience.
• 2+ years of leadership or supervisory experience preferred.
• Experience working within regulated or ISO-certified environments.
• Experience managing calibration systems and measurement equipment.
• Knowledge & Skills
• Strong understanding of receiving inspection methods and sampling techniques.
• Knowledge of calibration principles, measurement uncertainty, and metrology fundamentals.
• Familiarity with quality management systems and requirements such as ISO 9001
• Ability to interpret engineering drawings, specifications, and technical documentation.
• Proficiency with quality tools, including root cause analysis, SPC, CAPA, and risk assessment methods.
• Strong organizational, communication, and leadership skills.
• Ability to prioritize work in a fast-paced manufacturing environment.
• Experience with ERP, calibration management, and quality management software systems preferred.

The salary range for this position is $65,000 to $75,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience, and work location, and is not typically at the top of the range. At Xylem, we offer a competitive compensation package with a generous benefit package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities.

Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation